Incident Manager
Found in: Whatjobs IN C2 - 2 weeks ago
Experience: 4+ years of experience
Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application monitoring.
Responsibilities:
Lead the incident management team for prompt issue resolution.
Initiate incident bridge and co-ordinate with multiple stake holders. Send out biz communication during the incident management process.
Follow the application team to implement preventive measures to minimize recurring incidents.
Document incidents tickets with resolutions, and preventive measures.
Knowledge on Payments and cards domain (POS, Clearance and Settlement , Authentication/Authorization, Funding Files etc.)
Good knowledge on SQL. Able to write Query and check DB Logs.
Good knowledge on Incident management and ITIL process.
Qualifications and Skills:
Strong analytical and problem-solving skills.
Proficiency in incident management tools and methodologies.
Ability to work under pressure in a fast-paced environment.
Certifications in incident management or relevant areas are advantageous.
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Incident Manager
Found in: Whatjobs IN C2 - 6 days ago
Chennai, India Virtusa Full timeIncident Manager - CREQ185441 DescriptionExperience: 4+ yearsJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application...
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Incident Manager
Found in: Talent IN C2 - 2 weeks ago
Chennai, India Virtusa Full timeIncident Manager - CREQ185441 Description Experience: 4+ years Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application...
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Incident Manager
Found in: Whatjobs IN C2 - 3 weeks ago
chennai, India Virtusa Full timeIncident Manager - CREQ185441 Description Experience: 4+ yearsJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application...
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Incident Manager
Found in: Whatjobs IN C2 - 2 weeks ago
chennai, India ASSA ABLOY Full timeAre you looking for new opportunities or for a new challenge in your career? Maybe this job is for you! We are currently looking for a Major Incident Manager. Role description The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. We are looking for a dynamic Major Incident Manager to join our IT...
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Incident Manager
Found in: Talent IN C2 - 2 weeks ago
Chennai, India ASSA ABLOY Full timeAre you looking for new opportunities or for a new challenge in your career? Maybe this job is for you! We are currently looking for a Major Incident Manager. Role description The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. We are looking for a dynamic Major Incident Manager to join our IT...
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Incident Manager
Found in: Whatjobs IN C2 - 3 weeks ago
chennai, India Wipro Full timeDo RESPONSIBILITIES Drive the efficiency and effectiveness of the Incident Management process Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer Regular communication updates to the Customer, End-Users and other Stakeholders during the entire Incident...
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Incident Manager
Found in: Appcast Linkedin IN C2 - 3 weeks ago
Chennai, India Alp Consulting Ltd. Full timeResponsibilities and Challenges · Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible;· Conducts escalation to service teams, senior management and leaders to ensure appropriate awareness, engagement and focus;· Leveraging technology to issue all communications and...
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Incident Manager
Found in: Talent IN 2A C2 - 3 weeks ago
Chennai, India Alp Consulting Ltd. Full timeResponsibilities and Challenges · Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible;· Conducts escalation to service teams, senior management and leaders to ensure appropriate awareness, engagement and focus;· Leveraging technology to issue all communications and...
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Incident Manager
Found in: Whatjobs IN C2 - 3 weeks ago
Chennai, India Alp Consulting Ltd. Full timeResponsibilities and Challenges · Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible; · Conducts escalation to service teams, senior management and leaders to ensure appropriate awareness, engagement and focus; · Leveraging technology to issue all communications and...
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Incident Problem Manager
Found in: Whatjobs IN C2 - 3 days ago
Chennai, India LTIMindtree Full timeExperience Range - 8 years to 12 yearsLocation: Chennai or BangaloreNotice Period: Immediate Joiners or Less than 30 daysIncident/ Problem/ Change management JD:Mandatory Skills :experience in Incident management, Change & problem management.• Should have strong understanding of ITIL V4 processes.• Very strong communication skills and should be able to...
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Incident Problem Manager
Found in: Talent IN 2A C2 - 6 days ago
Chennai, India LTIMindtree Full timeExperience Range - 8 years to 12 yearsLocation: Chennai or BangaloreNotice Period: Immediate Joiners or Less than 30 daysIncident/ Problem/ Change management JD:Mandatory Skills :experience in Incident management, Change & problem management.• Should have strong understanding of ITIL V4 processes.• Very strong communication skills and should be able to...
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Incident Problem Manager
Found in: Whatjobs IN C2 - 6 days ago
chennai, India LTIMindtree Full timeExperience Range - 8 years to 12 years Location: Chennai or Bangalore Notice Period: Immediate Joiners or Less than 30 days Incident/ Problem/ Change management JD: Mandatory Skills : experience in Incident management, Change & problem management. • Should have strong understanding of ITIL V4 processes. • Very strong communication skills and should be...
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Incident Problem Manager
Found in: Appcast Linkedin IN C2 - 6 days ago
Chennai, India LTIMindtree Full timeExperience Range - 8 years to 12 yearsLocation: Chennai or BangaloreNotice Period: Immediate Joiners or Less than 30 daysIncident/ Problem/ Change management JD:Mandatory Skills :experience in Incident management, Change & problem management.• Should have strong understanding of ITIL V4 processes.• Very strong communication skills and should be able to...
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Major Incident Manager
Found in: Talent IN 2A C2 - 1 day ago
Chennai, India HTC Global Services Full timeMaintain Incident Management Process which requires adding an Incident Focal role 24x5 (Mountain Standard Time - MST) with weekend on-call.Drive all major incidents to resolution and provide all the proper communication during and after the issue is resolved.Perform the following Incident Manager responsibilities throughout a Major incident:Be the SPOC...
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Major Incident Manager
Found in: Appcast Linkedin IN C2 - 1 day ago
Chennai, India HTC Global Services Full timeMaintain Incident Management Process which requires adding an Incident Focal role 24x5 (Mountain Standard Time - MST) with weekend on-call.Drive all major incidents to resolution and provide all the proper communication during and after the issue is resolved.Perform the following Incident Manager responsibilities throughout a Major incident:Be the SPOC...
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Major Incident Manager
Found in: Whatjobs IN C2 - 1 day ago
Chennai, India HTC Global Services Full timeMaintain Incident Management Process which requires adding an Incident Focal role 24x5 (Mountain Standard Time - MST) with weekend on-call.Drive all major incidents to resolution and provide all the proper communication during and after the issue is resolved.Perform the following Incident Manager responsibilities throughout a Major incident:Be the SPOC...
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Incident Manager
Found in: Talent IN 2A C2 - 2 weeks ago
Chennai, India ALP Consulting Full timeResponsibilities and Challenges : - Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible;. - Conducts escalation to service teams, senior management and leaders to ensure appropriate awareness, engagement and focus;. - Leveraging technology to issue all communications and...
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Opening for Incident Management Engineer
Found in: Talent IN C2 - 3 weeks ago
Chennai, India @ Six Sigma Full timeJob Details Requirement Type Permanent Job Title Opening for Incident Management Engineer Job Level Executive - Non-Managerial Job Description Incident Management Engineer No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Science Skills Incident Management Engineer Expected Date Of Joining 2023-10-12 Joining Time 10 Days Salary 50000...
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Incident Manager
Found in: Whatjobs IN C2 - 2 weeks ago
Bangalore,Chennai, India ALP Consulting Full timeResponsibilities and Challenges : - Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible;. - Conducts escalation to service teams, senior management and leaders to ensure appropriate awareness, engagement and focus;. - Leveraging technology to issue all communications and...
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Incident Manager
Found in: Adzuna IN C2 - 2 weeks ago
Bangalore/Chennai, Tamil Nadu, India ALP Consulting Full timeResponsibilities and Challenges : - Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible;. - Conducts escalation to service teams, senior management and leaders to ensure appropriate awareness, engagement and focus;. - Leveraging technology to issue all communications and...