Network Operations Specialist
2 weeks ago
Company Description
DefinitionIT provides tailored managed IT services, cloud, and wireless solutions to a diverse client base in Canada. Our user-friendly, secure, and up-to-date IT solutions help companies focus on their core business activities while we take care of their technology needs.
Role Description
This is a contract remote role for a Network Operations Specialist at DefinitionIT. The Network Operations Specialist will be responsible for network administration, computer network operations, troubleshooting, and monitoring the Network Operations Center (NOC).
Client location – Canada
REMOTE (INDIA) - FULL TIME - CONTRACT ROLE
WORKING HOURS – NIGHT SHIFT, EST TIME ZONE
RESPONSIBILITIES:
• Assist in planning, design, documentation and implementation of various systems to include servers,
network equipment and software applications.
• Maintain network performance by performing network monitoring, analysis, tuning and capacity planning
• Assist in the configuration and deployment of core and peripheral network devices like Firewall, core
switches, routers on any model etc.
• Proactive monitoring of all network devices, services, and servers using a combination of tools
to ensure high availability and SLA's.
• Manage & and troubleshoot network and Internet connectivity throughout the organization.
• Work closely with the fellow tech team members to provide end-user support and issue resolution.
• Maintain up-to-date knowledge of emerging tools and technologies.
• Analyzes and troubleshoots the network logs and tracks the nature and resolution of problems, monitors
usage to ensure security of data and access privileges; monitors data to optimize network performance.
and resolves critical network failures.
• Research, evaluate and recommend technologies to support business requirements.
• Attend and actively participate in weekly meetings.
• Assist in the documentation of each office network configuration and troubleshooting procedure.
REQUIREMENTS
• Experience in BGP, OSFP, OSI and EIGRP
• Experience in configuration and management of Next-Gen Firewalls like Fortinet, Palo Alto, Cisco
• Define network policies and procedures.
• Ability to implement, administer, and troubleshoot network infrastructure devices.
• Knowledge of application transport and network infrastructure protocols.
• Ability to create network diagrams and documentation for design and planning network communication
systems.
• Ability to work with all levels of IT staff inside and outside the organization.
• Experience working on MPLS, SDWAN, LAN.
• Maintain, monitor, and upgrade enterprise applications.
• Provide emergency support during any outages.
• Experience using Network monitoring tools like SolarWinds, PRTG, SYSLOG servers, SNMP and Wireshark
PREFERRED QUALIFICATIONS
• Degree in Networking, Computer Science, Information Technology, or related work experience & must have CompTIA Network + or CCNA/CCNP Certified professional.
• At least 5 years + experience working as a network administrator.
• Must present a highly professional image and attitude.
• Excellent customer-facing and communication skills
• Possess strong organizational and time management skills.
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