Sales and Operations Executive

1 week ago

Bangalore, India ZEALCROSS PRIVATE LIMITED Full time

We process with identifying, attracting, interviewing, selecting, hiring and onboarding candidates to the company. In other words, it involves everything from the identification of a staffing need to filling it.

Depending on the size of an organization, we will be responsible for hiring the right candidates.

The Role

Role Overview

As a Hospital Discharge Sales & Coordination Executive , you will be the on-ground face of Aldun at partner hospitals. Your primary responsibility is to ensure timely and smooth discharge for insurance patients by coordinating with hospital staff, patients, families. You'll also play a key role in nurturing hospital relationships and ensuring high service standards that align with Aldun's premium patient experience.


Key Responsibilities

  • Act as the main point of contact for insurance patient discharge at the hospital.
  • Proactively manage and reduce patient wait times during discharge.
  • Build and maintain strong relationships with hospital administration and key personnel.
  • Provide daily updates to Aldun management on operations, escalations, and patient flow.
  • Identify and act on upsell/cross-sell opportunities or value-add services where applicable.
  • Ensure all discharge-related documents are accurate, complete, and processed efficiently.
  • Represent Aldun's brand in a professional, caring, and service-oriented manner.



What We Offer

  • Competitive salary and performance-linked incentives.
  • On-the-job training and support to grow your healthcare operations knowledge.
  • A fast-growing, mission-driven company environment.
  • Opportunity to directly impact patient well-being and hospital efficiency.

Ideal Profile

Requirements

  • 1-3 years of experience in hospital coordination, insurance processing, or patient care services (preferred).
  • Strong communication and interpersonal skills.
  • Ability to multitask in a high-pressure hospital environment.
  • Customer-first attitude with a problem-solving mindset.
  • Familiarity with healthcare workflows, insurance documentation, or TPA coordination is a plus.


What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Work alongside & learn from best in class talent
  • A role that offers a breadth of learning opportunities

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