ftt

1 week ago

Mumbai, India Enrich And Enlight Business Consulting Full time

Customer Support techs - More focus on circuit repair for IP/Ethernet customer circuits

Network Support Techs - More focus on vendor platform hands on experience with monitoring and repair of network equipment. Needs experience with underlying customer circuit deployments

Required Skills:

3-5 Years Telecommunication experience on Ethernet IP platforms with an understanding of SONET, SDH, Telco, FTT and DWDM Networks
- Experienced in troubleshooting Routing(bgp, mpls, isis), switching, vlans, fiber networks on DWDM/SDH and Ethernet Networks
- Multi-vendor environment experience essential including Ciena, Cisco, Juniper, ADVA, Alcatel, Nokia, Infinera, Fujitsu
- Able to perform RFC 2544 tests and troubleshoot fiber issues by performing OTDR with help of field
- NOC environment experience is preferred. Professional certifications preferred (Cisco, Juniper, Nokia)
- Familiarity with Assure, Salesforce systems.
- Document work efforts and troubleshooting status in trouble ticketing system and perform mainteannce/repair activities
- Great custoemr service skills. Written and verbal communication in English is a must
- Be able to perform as an individual with minimum supervision

Typical Years of experience

Minimum 3-5 years telecommunications experience in Ethernet and IP Platforms with a deep understanding of SONET, SDH, and DWDM Networks. NOC environment experience is favored

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