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Software Support Executive

2 months ago

Ahmedabad, India CrystalVoxx Limited Full time
About Company:We are CrystalVoxx Ltd, a Healthcare IT & KPO company involved in Software Development, Medical Transcription, Medical Billing and Coding, and Insurance Claims Processing for US-based clients

Job Description:• Location – Ahmedabad• Shift – 12:00 PM to 09:00 PM/ 2:00 PM to 11:00 PM / 5:30 PM to 2:30 AM (IST)• Working Days - Monday to Friday

Roles & Responsibilities:• Provide technical telephone support• Assist in implementations of company software product• Perform training of company software products to clients• Should be able to interact with developers• Communication with the US Client• Required to Document the information

Required Skills:• Educational Qualification: BE IT/CE, MCA, PGDCA, MSc IT• Relevant Experience will be an advantage (fresher’s with IT Degree can also apply)• Schooling done from English Medium preferred• Problem solving attitude• Excellent in English communication (written and spoken)• Knowledge & understanding in Healthcare Domain would be added value• Readiness to work in night shift for availability to US Clients