Assistant Manager_Amdocs OMS Order fallout,Unix,SQL_Pune

2 days ago

Pune, India Vodafone Full time

Job Description Total Experiance - 2-5 Yrs Work mode -Hybrid Work time - 24*7 Location - SP infocity Pune Skills & Roles - The role involves managing order fallouts in OMS application and Triaging tickets raised for amdocs CRM, OMS and provisioning application. Key responsibilities include handling P1/P2 issues , engaging stakeholders, managing top offenders, and ensuring 24*7 on-call support availability. The role also requires developing automations, maintaining SOP documents, and collaborating with various stakeholders to ensure smooth operations and service continuity. Good understanding of Unix, SQL & Remedy tools is essential. India: VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM  and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills Apply now, and we’ll be in touch

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