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Technical writer and Operations specialist
1 week ago
Job Title: Operations and Technical Document Writer
Location: (Gurugram, Haryana, India) In office
Job Type: Contract /FTE
Introduction: We seek a meticulous and detail-oriented Operations and Technical Document Writer to join our team. In this role, you will be responsible for creating, editing, and managing various operational and technical documents essential to our organization's processes and procedures. The ideal candidate will have a strong background in technical writing, excellent communication skills, and the ability to collaborate effectively across teams.
Key Responsibilities:
Research, write, edit, and proofread various operational and technical documents including standard operating procedures (SOPs), user manuals, technical specifications, training materials, and process workflows.
Collaborate with subject matter experts (SMEs) and stakeholders to gather necessary information and ensure the accuracy and completeness of documents.
Organize and maintain document repositories and version control to ensure all documents are current and accessible.
Translate complex technical information into clear, concise, and easy-to-understand documents for various audiences.
Conduct quality reviews and audits of documents to ensure adherence to company standards and regulatory requirements.
Recommend improvements to document templates, style guides, and documentation processes to enhance clarity, usability, and efficiency.
Required Skills and Qualifications:
Bachelor’s degree (Engineer (preferably in Electronics and Telecommunications)),
Mandatory Expertise in Microsoft Word, Excel, Powerpoint and Microsoft Project Plan (MPP)
Proven experience (3-5 years) in technical writing or a similar role, preferably in a technical or operations-focused environment.
Excellent writing, editing, and proofreading skills with a keen eye for detail and clarity.
Strong proficiency with document creation and editing software (e.g., Microsoft Office Suite, Adobe Acrobat).
Ability to work independently and manage multiple projects simultaneously while meeting deadlines.
Experience working collaboratively with cross-functional teams and stakeholders.
Knowledge of document management systems and version control practices.
Technical document writer (preferably in Telecom companies/consulting companies)
Customer-facing experience (preferably with Telecom operators)
Operations
Order tracking
Inventory management
Payment/invoice processing
Preferred Qualifications:
Experience in the (Technical document writer preferably in Telecom companies/consulting companies)
Customer-facing experience (preferably with Telecom operators)
Familiarity with project management methodologies.
Certification in technical writing or related field (e.g., PMP)).
Education Prefer MBA
Benefits:
Huge opportunities for personal and career growth.
Chance to work in a dynamic, fun, and challenging environment
Competitive salary package
About (Kellton Tech Solutions): Kellton is a publicly listed, CMMI Level 5, and ISO 9001:2015 certified global company, providing cutting-edge digital transformation solutions and services in strategy, consulting, digital, and technology. With our service vision “Infinite Possibilities with Technology” and specialized digital transformation skills across all business functions, we work at the intersection of business and technology to deliver sustainable business value to our clients.
We have a global workforce of 3000+ employees that work together with clients start-ups, SMBs, and Fortune 500 businesses to drive innovation and deliver on our promises to stakeholders. To learn more about our organization, please visit us at
How to Apply: Please submit your resume, cover letter, and a portfolio of relevant work samples demonstrating your technical writing expertise to
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