IT Software Specialist

1 month ago

Bengaluru, India SBM Offshore Full time
Our Vision.
SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.
Our Profile.
We design, build, install and operate offshore floating facilities for the offshore energy industry. As a leading technology provider, we put our marine expertise at the service of a responsible energy transition by reducing emissions from fossil fuel production, while developing cleaner solutions for renewable energy sources. More than 7,000 SBMers worldwide are committed to sharing their experience to deliver safe, sustainable and affordable energy from the oceans for generations to come. Together, we are driving progress forward in a
#OGJS
ROLE CONTRIBUTION
To support, govern and contribute to a fully integrated and aligned Group IT&S Strategy across the SBM
organization, the IT Software Specialist is to:
 Liaise, work together with, and advise IT colleagues across different sites and disciplines
 Execute the processes and best practices necessary to work according to the procedures and
work instructions.
 Work with other IT Teams team to make suggestions for improvement if required.
 Ensure quality and accurate information of software assets in the CMDB
 Identify areas requiring more detailed instructions and improve or correct such documentation in
coordination with other Software Specialists and the IT Knowledge Manager.
 Support the Network and System team in solving cross-discipline complex problems;
 Work on four main areas to ensure application uptime - Implementation, Support, Monitor, Report
 Follow Incident Management Procedures and ITSM Procedures.
 Communicate/escalate in timely manner recurring issues and problems to your manager
In order to ensure knowledge sharing and creating awareness amongst the IT community on your
respective specialism, you are to:
 Keep the IT community informed on any new initiatives and decisions taken that might have an
impact on day-to-day business;
 Participate in project implementation when required;
 Ensure a cross functional alignment to minimize down-time within the overall IT landscape
 Participate in a recurring global Software Specialist meeting.
In order to ensure that you understand and manage your stakeholders and their requirements as well as
having assigned activities completed successfully, you are to:
 Understand, plan and deliver assigned tasks with accuracy to meet stakeholders needs in a
timely manner;
 Complete tasks in compliance with applicable standards and work procedures;
 Identify areas for potential issues and proactively communicate with application stakeholders.
 Seek clarification or guidance as soon as difficulties arise and recommend alternative solutions;
 Perform thorough self-check of all solutions prior to release for use by stakeholders;
 Properly plan work to allow adequate time for stakeholder feedback and adjustments to ensure
intended functionality;
 Network with stakeholders to serve as a source of support in executing project
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Copyright © SBM Offshore N.V. and/or one or more of its subsidiaries and/or affiliates, as the case may be.
 Produce consistent/organized instructions in a well-structured format to convey required
information to stakeholders
3 ROLE REQUIREMENTS
 Minimum 8 years’ experience in combined Software Support and/or developer role.
 Must be able to communicate in English fluently
 Must possess some certifications and hands-on experience with at least 5 of the following: Azure
DevOps, Azure Monitoring, Azure Integration Services, PowerBI, PowerAutomate, PowerApp, or
Sharepoint Online
 Possessing some light experience or knowledge in security, OS or network in cloud environment
will be added advantage.
 Possessing some experience or knowledge in supporting engineering applications will be added
advantage.
 Energetic, independent, self-motivated and able to manage complexity.
 Must be able to communicate with colleagues in other countries
 Able to travel overseas when required.
 Required to work after office hours or on weekends when necessary.
 Excellent and independent analytical, troubleshooting, and problem-solving skills
 Strong communication and interpersonal skills
 Strong attention to detail and organizational skills

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