Senior Executive

16 hours ago

Mumbai, India CAE Full time

Description • They must possess a professional attitude towards customers. • The representative should also demonstrate a positive attitude while handling customers. • They should also communicate well with customers • Scheduling pilot trainings on Simulators • Liaison with Airline Flight Operations • Prepare training utilization data • Assist in Revenue Management system • They should also have in-depth knowledge about business process based on which they can manage customer • Communicate and coordinate effectively with internal departments • Maintain customer database as per company process • Follow company process accurately and efficiently Skill Set required • Candidates must hold a graduation degree. • The candidate should always be calm and patient with customers. • Candidates must strong at Microsoft office • Candidates with relevant experience in scheduling are a preference • High level of professionalism (you are one of the faces of the company) • Ability to handle stress • Excellent verbal and communication skills • Organized and Multi-tasking • Ability to learn other software systems relatively easily • Good writing skills (email etiquette) • Team player • Empathy • Confidentiality Experience: 2-5 years in customer interaction and scheduling/planning Knowledge of Civil Aviation Requirements (add on) Position Type RegularCAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Equal Opportunity Employer 

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