Salesforce Data Cloud

4 weeks ago

Bengaluru, India Whatjobs IN C2 Full time

Job Title : Senior Developer Job Level : Sr. Associate Experience : 4-8 years Educational Qualifications : BE/B.Tech, MCA, M.Sc, M.E, M.Tech Key Skills : Salesforce, AgentForce, DataCloud, Apex, Lightning Web Components (LWC), Integration, Workflow Automation, Custom Actions, API Integration, Deployment Job Description We are seeking a seasoned Senior AgentForce/Data Cloud Developer to create tailored solutions on Salesforce’s AgentForce platform. In this role, you will be responsible for building intelligent workflows, elevate the agent experience, and fine-tune case-management processes by harnessing AgentForce, Data Cloud, Apex, AI, and the broader Salesforce toolkit. The ideal candidate will have hands-on expertise with AgentForce actions, Apex development, custom prompts, and automation rule design—skills that streamline complex workflows, improve operational efficiency, and scale reliably as the business grows. Required Skills : Solution architecture & build Design and implement custom AgentForce capabilities, leveraging Apex, Salesforce Flows, Data Cloud, and AI services. Create intelligent routing and decision logic that considers case priority, sentiment, and agent skillsets. Data strategy & unification Identify the data points needed for each use-case, assess data quality, and engineer cleansing routines. Map source data to CDP objects and fields, define object relationships, and configure unification algorithms. Automation & extensibility Develop Apex triggers, classes, and batch jobs for advanced case routing, task assignment, and other bespoke processes. Customize AgentForce actions—case creation, escalation, assignment—to minimize manual effort. Integration & scalability Build secure APIs to enrich AgentForce with external data (customer DBs, analytics platforms). Apply CI/CD best practices (Salesforce DX, Git) to keep solutions maintainable, version-controlled, and deployment-ready. Familiarity with Git-based version control, CI/CD pipelines, and release management (Salesforce DX). Testing & quality Comfort designing test datasets and executing rigorous system tests. Design representative test data, execute complex system tests, and shepherd releases through QA to production. Continuous improvement Partner with analysts and stakeholders to refine workflows, automations, and integrations based on real-world feedback. Additional Skills Hands-on expertise 3+ years working with marketing or customer data in MarTech / analytics environments. 1+ year implementing at least one major Customer Data Platform. 2+ years of SQL and 2+ years of cloud-based ETL / data-transformation experience. Proven skill with Apex, Lightning Web Components, and Salesforce Flows. Advanced AgentForce & AI Experience crafting dynamic AgentForce workflows and AI-driven decision models (Einstein Prediction Builder or similar). Data mastery Deep understanding of the Salesforce CDP data model, object relationships, and unification logic. Education & certifications Bachelor’s degree (or equivalent experience). Salesforce credentials—Administrator, Advanced Administrator, Service Cloud Consultant, Sales Cloud Consultant—are a plus. Soft skills A problem-solver’s attitude and enthusiasm for tackling complex technical challenges.

  • ▷ (Urgent) Senior Technical Architect- Data cloud( Salesforce Exp Mandatory)

    3 weeks ago

    Bengaluru, India Salesforce Full time

    Job Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...

  • Senior Technical Architect- Data cloud( Exp Mandatory)

    2 days ago

    Bengaluru, Karnataka, India Salesforce Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Technical Consultant

    2 days ago

    Bengaluru, India Salesforce Full time

    Job Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...

  • Salesforce B2B Commerce Cloud Architect

    5 days ago

    Bengaluru, Karnataka, India NTT DATA Full time

    We are currently seeking a Salesforce B2B Commerce Cloud Architect to join our team in Bangalore, Karnataka, India. Role: Salesforce B2B Commerce Cloud Architect **Responsibilities**: - Serve as a trusted advisor to key stakeholders within our Enterprise clients. - Ensure scalable, best-practice solutions that meet or exceed customer expectations. -...

  • Salesforce Marketing Cloud Architect

    3 weeks ago

    Bengaluru, India Cloud odyssey Full time

    Description :A pure play Salesforce and MuleSoft partner since 2021, Cloud Odyssey brings together the enthusiasm and innovation of a young company with the extensive experience and expertise of its people. With a global track record of over 100 successful projects, a consistent 5/5 customer satisfaction rating, and deep domain expertise across key...

  • Salesforce Marketing Cloud Developer

    3 weeks ago

    Bengaluru, India Cloud odyssey Full time

    Description :A pure play Salesforce and MuleSoft partner since 2021, Cloud Odyssey brings together the enthusiasm and innovation of a young company with the extensive experience and expertise of its people.With a global track record of over 100 successful projects, a consistent 5/5 customer satisfaction rating, and deep domain expertise across key...

  • salesforce Data cloud

    2 weeks ago

    Bengaluru, Karnataka, India Digivance Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position- salesforce Data cloudLocation - BangaloreJob DescriptionHow you will contribute:•Ability to independently own and execute the tasks assigned while providing assistance to junior team members as required•Ensure high quality outputs incl. assuming responsibility for the work of junior team members•Analyze and identify gaps in...

  • Apply Now! Portfolio Leader

    3 weeks ago

    Bengaluru, India Salesforce Full time

    Job Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust....

  • Salesforce Solution Architect

    5 days ago

    Bengaluru, India Salesforce Full time

    **Job Category **:Customer Success Group **Job Details**: Salesforce Industries is looking to expand our Customer Success team by hiring talented and enthusiastic Industry Solution Architects across Telecom/Media & Entertainment industries. Salesforce Industries’ goal is to deliver rapid, value driven customer solutions for complex business problems. Our...

  • Salesforce Solution Architect

    5 days ago

    Bengaluru, India Salesforce Full time

    **Job Category **:Customer Success Group **Job Details**: Salesforce Industries is looking to expand our Customer Success team by hiring talented and hardworking Industry Solution Architects for Financial Services Cloud Industry. Salesforce Industries’ goal is to deliver rapid, value-driven customer solutions forcomplex business problems. Our Industry...