Functional CRM
2 days ago
Work Location:- LTIM Pan India
Experience:- 5+ Years
Notice Period:- Looking for September Joiner.
Job description: -
Responsibilities
Should have3 years of indepth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules.
Should have good exposure in other areas of project execution like Customer facing, analysis, consulting, documentation, implementation, development and support of Business Solutions.
Minimum 3 years of experience as a functional consultant
Minimum 3 years of experience in Technical Support.
Should have Customer Service module experience
Experience of implementing Omnichannel
Strong analytical, research and troubleshooting skills needed to identify RCA
Should be able to configure, install and troubleshoot Server and identify problems by reading platform trace logs and provide the solution.
Highly confident with providing support and training to users
Familiar with Strong on MS CRM Sales, Service and Marketing modules
Demonstrated ability to effectively communicate technical issues and resolve problems.
Should understand incident and service requests and make sure SLA's are maintained
Good Communication is must, Should be in position to address users questions/how to
Working on the Agile or Waterfall approach depending on the business requirements
Basic knowledge of the Power Platform (Power Apps, Flow, Power BI) and good understanding of Dynamics 365 Common Data Model and Common Data Model
Qualification
Knowledge and understanding of some or all areas within Customer Engagement including Field Services, and Project Service Automation
MS CRM configuration knowledge
Application integrations knowledge with MS CRM
Certified in MS Dynamics
Knowledge of Devops
SSRS reporting services experience
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Mumbai, India LTIMindtree Full timeJob Title:- Functional Consultant CRM Work Location:- LTIM Pan India Experience:- 5+ Years Notice Period:- Looking for September Joiner. Job description: - Responsibilities Should have3 years of indepth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules. Should have good exposure in other areas of project execution like...
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Mumbai, India LTIMindtree Full timeJob Title:- Functional Consultant CRMWork Location:- LTIM Pan IndiaExperience:- 5+ YearsNotice Period:- Looking for September Joiner.Job description: - ResponsibilitiesShould have3 years of indepth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules.Should have good exposure in other areas of project execution like Customer facing,...
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