Domain Support Specialist(4)

4 weeks ago


noida, India Ericsson Full time

Description

Join our Team

About this opportunity :
We are in search of a dynamic Change Manager to join our ranks. The core purpose of this role is to oversee the implementation of changes within our customer infrastructure. This involves ensuring that any necessary modifications are methodologically carried out, adhering to standard procedures, therefore minimizing or eliminating any impact on our customer�s services.
 

What you will do :
• Serve as the Single Point of Contact for the Customer, chairing CAB calls and ensuring Change Management process compliance.
• Receive and record Change Requests in the designated Management tool.
• Evaluate and prioritize Change Requests, taking into account potential clashes.
• Guarantee comprehensive and documented risk and impact assessments.
• Oversee the inclusion of mandatory information in the tools (e.g. pre/post checks evidences, CAB approval).
• Determine which CAB members are suitable depending on the proposed changes.
• Manage the Change Schedule adhering to CAB definitions.
• Communicate change schedules with the customer and all other related parties, including 3PPs.
• Incorporate roll-back procedures in the Change Requests.
• Drive Continuous Service and Process Improvement over the Change Management process.
 

The skills you bring :
• Ericsson Operations Engine - Mode of Operations.
• ITSM Framework.
• Network Configuration And Change Management.
• Change Management Planning.
• MS TOP.
• Technical Documentation.
• Governance, Risk and Compliance.
• Release Management.
• Release and change management.
• Change Advisory.
• Change Requests.
• ITIL Framework.
• Experience- 4-7 Years

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 



  • noida, India Ericsson Full time

    Description Join our Team About this opportunity This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously...


  • Noida, India Ericsson Full time

    Description Join our Team About this opportunity This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available...

  • Domain Support L1 Ran

    4 weeks ago


    Noida, India Ericsson Full time

    **Our Exciting Opportunity**: This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level...

  • Domain Support L1 Ran

    4 weeks ago


    Noida, India Ericsson Full time

    **Our Exciting Opportunity**: This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level...

  • Domain Trainee

    3 weeks ago


    Noida, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Domain Trainee

    3 weeks ago


    noida, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • noida, India Ericsson Full time

    Description Join our Team About this opportunity  The purpose of this role is to describe the Functional Role (FR) of the IN System Engineer within the Managed Services.We believe in trust – we trust each other to do the right things!• We believe in taking decisions as close to the product and technical expertise as possible.•...

  • Domain Architect

    1 month ago


    noida, India Wipro Full time

    Role Purpose The purpose of the role is overall development of the target Architecture through defining the technology roadmap for own business/ domain. Recognized as the subject matter expert for a specific domain and provides expert advice & guidance to different business stakeholders Do Develop architectural application for the new deals/ major change...


  • Noida, India Fujitsu Full time

    Domain architect for Enterprise cybersecurity service tools (preferred tools - EDR, Cybereason, Wallix, Okta, Proofpoint, Qualys) to respond to business requirement on their transformation planning. Manage small to medium projects designing. Complete responsibility for technical input to qualification and business approval meetings, designing easy to complex...


  • noida, India Fujitsu Full time

    Domain architect for Enterprise cybersecurity service tools (preferred tools - EDR, Cybereason, Wallix, Okta, Proofpoint, Qualys) to respond to business requirement on their transformation planning. Manage small to medium projects designing. Complete responsibility for technical input to qualification and business approval meetings, designing easy to complex...

  • Domain Architect

    1 month ago


    Greater Noida, India Wipro Full time

    Role Purpose The purpose of the role is overall development of the target Architecture through defining the technology roadmap for own business/ domain. Recognized as the subject matter expert for a specific domain and provides expert advice & guidance to different business stakeholders Do Develop architectural application for the new deals/ major change...


  • Noida, India Marsh McLennan Companies Full time

    Description: Wealth Analytical Services – Retirement, US / Canada  WAS - Retirement is seeking candidates for the following position based in the Noida / GGN office Specialist - Actuarial What can you expect? We are looking to hire Specialist-Actuarial in the US Pension Actuarial team The team at GOSS Operations & Technology supports...


  • noida, India Marsh McLennan Companies Full time

    Description: Wealth Analytical Services – Retirement, US / Canada  WAS - Retirement is seeking candidates for the following position based in the Noida / GGN office Specialist - Actuarial What can you expect? We are looking to hire Specialist-Actuarial in the US Pension Actuarial team The team at GOSS Operations &...

  • Contract Specialist

    4 days ago


    Noida, India CSP Full time

    The Contract Specialist will be supporting the team and will be providing assistance in a variety of subjects. The Contract Specialist will work closely with other departments within the organization as well as external partners. The Contract Specialist should be open to travelling India and OverseasExperience in European Contract MUSTResponsibilities--...

  • Ericsson - IP & TXN

    4 days ago


    Noida, India Ericsson Full time

    Description Join our Team About this opportunity: This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP & DWDM. Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment...


  • noida, India Tekgence Inc Full time

    Hello Connections,Greetings from Tekgence Inc,We have immediate openings for one of our reputed clients,Job Description:Role : L2 Application SupportLocation : NoidaExperience: 4+yrsMust Have :- Unix OR Linux, Java application Support, shell & Perl scripting, python, NOSQL database (BSS OR IOT Domain).·Need to be very good in Unix/ Linux·Java based...

  • Ericsson - IP & TXN

    20 hours ago


    noida, India Ericsson Full time

    Description Join our Team About this opportunity: This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP & DWDM. Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches...


  • Noida, India Hays Specialist Recruitment Full time

    **Overview** We are looking for an experienced and skilled Windows Server/Client Administrator to maintain/support/upgrade and enhance our systems for Robotic Process Automation (RPA). Internally the role will be called RPA Administrator and if required we will have the incumbent upskilled in technologies pertaining to RPA - specifically in Automation...

  • Domain L1

    4 weeks ago


    Noida, India Futuresoft Solutions Pvt Limited Full time

    **JOB DESCRIPTION**: - 1. Strong administration and troubleshooting skills on Data Center Operations 2. Proficiency in using Microsoft Office suite of products 3. In depth knowledge of Windows Server, Active Directory, DNS, DHCP servers. 4. Good troubleshooting and diagnostic skills on variety of hardware. 5. Good Knowledge of Network devices (LAN,...


  • Noida, India Tekgence Inc Full time

    Hello Connections,Greetings from Tekgence Inc,We have immediate openings for one of our reputed clients,Job Description:Role : L2 Application SupportLocation : Noida Experience: 4+yrsMust Have :- Unix OR Linux, Java application Support, shell & Perl scripting, python, NOSQL database (BSS OR IOT Domain).·Need to be very good in Unix/ Linux·Java based...