Senior Principal Consultant-Technical PM

1 month ago

gurugram, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Senior Principal Consultant- Technical Project Manager

In this role, We are seeking a highly experienced and skilled Senior Delivery Leader with a strong background in the Insurance domain. The ideal candidate should have experience in managing Large Data Modernization projects in the Cloud, Data & Analytics Project, and Data Operations Production Support. The candidate should be a strong communicator, aggressive in achieving goals, and possess a proven track record in managing internal operations, including Resource Management, Revenue & Profit Management, Hiring, and Billing.

Responsibilities:

·Lead and manage Large Data Modernization projects in the Insurance domain, ensuring successful delivery within budget, timeline, and quality standards.

·Oversee Data & Analytics Projects, providing guidance and support to the project teams, ensuring efficient execution and meeting client expectations.

·Manage Data Operations Production Support, ensuring smooth operations, timely issue resolution, and adherence to service level agreements (SLAs).

·Experience in Incidence & Release Management

·Collaborate closely with cross-functional teams, stakeholders, and clients to understand project requirements, provide strategic guidance, and drive effective decision-making.

·Monitor and manage project risks, proactively identifying and mitigating potential issues to ensure project success.

·Utilize strong communication skills to effectively convey project status, updates, and escalations to internal teams, clients, and senior management.

·Lead and manage internal operations, including resource management, revenue & profit management, hiring, and billing.

· Helping solve client problems and managing financial aspects of contracts.

· Ensuring contracts are carried out according to agreed terms.

· Foster positive relationships with our customers as their primary point of contact

· Identify upselling and cross-selling opportunities.

· Develop and maintain strong relationships with clients, ensuring customer satisfaction, and identifying opportunities for business growth.

· Stay updated with industry trends, emerging technologies, and best practices in the Insurance domain, and provide guidance for incorporating them into project delivery.

Qualifications we seek in you

Minimum Qualifications

· BCA/B Tech or Equivalent

· Bachelor’s or Master’s degree in a relevant field is preferred.

· Relevant certifications in project management or data analytics will be an added advantage.

Preferred Skills

Experience in Insurance Domain (P&C is preferred) Proficient in Data Visualization tools & good analytical and problem-solving skills and ability to handle client discussions

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