Process Trainer

4 weeks ago

Jamshedpur, India Conneqt Full time

Role & responsibilities

  • To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor.
  • Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team.
  • Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon.
  • Responsible for the certification of the new hire trainings at the respective center
  • Responsible to increase training through put for the respective batch.
  • Responsible for calibrating & shadowing of Trainees on a regular basis.
  • Responsible for the MIS for the aligned process
  • Responsible for the training deliverables) for the aligned process only

Preferred candidate profile *Candidate must have 1yr+ exp as Process Trainer on paper

*Salary will be upto 4 LPA ONLY

Location:- Jamshedpur

Interested candidate can share their cv

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