ServiceNow Architect
1 week ago
ServiceNow Architect – Customer Service Management (CSM) & ITSM - Contract Experience: 12+ Years Location: Hyderabad Job Type: Contract Job Description We are looking for a highly experienced ServiceNow Architect with strong expertise in Customer Service Management (CSM), ITSM, Integrations, and ServiceNow platform architecture . The ideal candidate will be responsible for designing scalable solutions, leading implementations, and ensuring best-practice platform governance across the enterprise. Key Responsibilities Lead end-to-end ServiceNow architecture for CSM and ITSM modules. Design and implement ServiceNow solutions , workflows, integrations, and custom applications. Provide architectural guidance for NowAssist, AI Agent, Virtual Agent, App Engine Studio , and platform automation. Define technical standards, best practices, and guardrails for enterprise ServiceNow usage. Work closely with business stakeholders, product owners, and development teams to translate requirements into scalable solutions. Oversee integration design using REST/SOAP APIs, MID Server, web services, and integration hubs . Conduct platform health checks, performance tuning, and optimization. Review development deliverables and ensure adherence to coding and architecture guidelines. Lead technical workshops, discovery sessions, and solution demonstrations. Provide mentorship and guidance to ServiceNow developers and admins. Must-Have Skills 12+ years of total experience with 8+ years in ServiceNow . Strong expertise in ServiceNow CSM (Customer Service Management). Hands-on experience with ITSM , CMDB, Incident, Problem, Change, SLA, Knowledge. Proven experience leading ServiceNow architecture and platform governance . Expertise in NowAssist / AI Agent / Virtual Agent . Experience with App Engine Studio , custom applications, Flow Designer. Strong understanding of ServiceNow Integrations (REST/SOAP, MID Server). Ability to create HLD/LLD , architecture diagrams, and technical solution documentation. Good to Have ServiceNow CSA, CAD, CIS-CSM, CIS-ITSM, Architect certifications . Experience in GenAI features on ServiceNow . Experience working with complex enterprise environments. Soft Skills Strong communication and stakeholder management. Ability to lead technical teams and drive solution decisions. Excellent problem-solving and analytical skills.
-
ServiceNow Architect
1 week ago
Greater Hyderabad Area, India Saransh Inc Full timeServiceNow Architect – Customer Service Management (CSM) & ITSM - ContractExperience: 12+ YearsLocation: HyderabadJob Type: ContractJob DescriptionWe are looking for a highly experienced ServiceNow Architect with strong expertise in Customer Service Management (CSM), ITSM, Integrations, and ServiceNow platform architecture. The ideal candidate will be...
-
ServiceNow Architect
6 days ago
Greater Hyderabad Area, India Saransh Inc Full timeServiceNow Architect – Customer Service Management (CSM) & ITSM - Contract Experience: 12+ Years Location: Hyderabad Job Type: Contract Job Description We are looking for a highly experienced ServiceNow Architect with strong expertise in Customer Service Management (CSM), ITSM, Integrations, and ServiceNow platform architecture. The ideal candidate will be...
-
ServiceNow Architect
2 weeks ago
Greater Hyderabad Area, India Saransh Inc Full time ₹ 15,00,000 - ₹ 36,50,000 per yearServiceNow Architect – Customer Service Management (CSM) & ITSM - ContractExperience:12+ YearsLocation:HyderabadJob Type:ContractJob DescriptionWe are looking for a highly experiencedServiceNow Architectwith strong expertise inCustomer Service Management (CSM), ITSM, Integrations, and ServiceNow platform architecture. The ideal candidate will be...
-
Staff Servicenow Solution Architect
6 days ago
Hyderabad, Telangana, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
-
Staff Servicenow Platform Architect, Ai
1 week ago
Hyderabad, Telangana, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
-
Hyderabad, India ServiceNow Full timeDescription :Company Description :It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent...
-
ServiceNow - AI Solution Consultant - LLM
3 weeks ago
Hyderabad, India ServiceNow Full timeDescription :Company Description :It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent...
-
Senior ServiceNow Developer, ITAM
7 days ago
Hyderabad, India ServiceNow Full timeJob DescriptionWe are seeking a Full Stack ServiceNow Developer with strong expertise in ITAM (SAM, HAM, SaaS Management) to build and optimize asset management solutions on the ServiceNow platform. This role focuses on automating ITAM workflows, improving asset visibility, and driving license compliance and cost optimization. What you get to do in...
-
Principal Platform Architect
2 weeks ago
Hyderabad, Telangana, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
-
Staff Solution Architect
1 week ago
Hyderabad, Telangana, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
