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Service Engineer
4 weeks ago
Experience: 2-3 years
Qualification: B.E/Diploma in Mechanical Engineering or Electrical Engineering
Location: Maraimalai Nagar, Chennai
Languages: English, Tamil, & Hindi
Overview:
We're on the lookout for a dynamic Service Engineer to join our team. The Service Engineer will be pivotal in ensuring our instruments perform optimally, delivering top-notch technical support, and upholding our service excellence standards. We're seeking someone with a solid technical background, exceptional problem-solving skills, and a dedication to customer satisfaction.
Responsibilities:
Install, maintain, and repair machinery and equipment at customer sites and company facilities.
Diagnose and troubleshoot technical issues, providing timely solutions.
Offer technical support and training to customers on equipment operation and maintenance.
Collaborate with engineering and production teams to resolve complex technical problems and enhance product designs.
Maintain accurate documentation of service activities, including maintenance logs, service reports, and parts usage.
Stay abreast of industry trends, technologies, and best practices.
Ensure adherence to safety regulations and company policies during all service activities.
Be prepared for travel to customer sites as needed, potentially involving overnight stays.
Requirements:
Bachelor’s degree in Mechanical Engineering, Diploma in Mechanical Engineering, or equivalent practical experience.
Demonstrated experience as a Service Engineer or in a similar technical support role within manufacturing.
Sound knowledge of mechanical, electrical, and electronic systems.
Proficient in interpreting technical drawings, schematics, and manuals.
Exceptional problem-solving abilities and the capacity to perform under pressure.
Excellent communication and interpersonal skills, adept at engaging with customers and team members.
Capable of working independently and managing multiple tasks efficiently.
Willingness to travel frequently to customer sites.
Benefits:
Competitive salary and benefits package.
Opportunities for professional development and career advancement.
Collaborative and supportive work environment.
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