Human Resources Shared Services Manager
7 days ago
Reporting to the Director of Human Resources, the People Manager, Shared Services (EMEA Market Specialization) will be responsible for overseeing the delivery of shared services across the EMEA region with a primary focus on on-boarding, life-cycle management and off-boardings. The successful candidate will play a key role in optimizing shared service processes, global integration, and ensuring compliance with local regulations and company policies.
ResponsibilitiesLead and manage the EMEA shared services team, providing guidance, coaching, and support to ensure high performance and employee engagement.Develop and implement policies, procedures, and programs that align with business objectives and comply with local laws and regulations.Collaborate with regional HR business partners to understand market-specific needs and tailor PEOPLE services accordingly.Oversee the administration of shared service functions, including but not limited to payroll, benefits administration, employee onboarding, and offboarding.Drive continuous improvement initiatives to streamline processes, enhance efficiency, and elevate the overall employee experience.Serve as a subject matter expert on people services matters pertaining to the EMEA region, providing guidance and support to managers and employees as needed.Monitor metrics and KPIs to track performance, identify trends, and make data-driven recommendations for improvement.Stay informed about changes in employment laws and regulations across the EMEA region, ensuring compliance and mitigating risks.Foster a culture of diversity, equity, and inclusion by championing initiatives that promote belonging and respect in the workplace.Expertise with managing performance management and appraisal process.
Qualifications :Bachelor’s degree in human resources, Business Administration, or a related field; advanced degree preferred.Compliance and regulatory expertise in at least two major European markets12 years of progressive human resources experience, with a focus on shared services and EMEA market specialization.Strong knowledge of HR best practices, employment laws, and regulations across the EMEA region.Demonstrated experience in leading and developing high-performing teams.Excellent communication, interpersonal, and problem-solving skills.Ability to live in a fast-paced, dynamic environment and manage multiple priorities effectively.Proficiency in HRMS systems especially SAP and MS Office Suite.HR certifications (e.g., PHR, SPHR, SHRM-CP, SHRMM-SCP) preferred.
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