Senior Associate Quality Control

3 weeks ago


Noida, India Visit Health Full time

Visit Health

Senior Associate Quality Control

FULL-TIME NOIDA/GURUGRAM

About us


Visit Health is changing the face of employee health and wellness in India. 1 mn+ users across 200+ large Indian conglomerates to new age start ups trust Visit as their Health and Wellness Partner, catering to the missing and unexplored Wellness Primary Healthcare needs.


Traditionally, the term Employee Health Benefits was synonymous with insurance / hospitalisation benefits only; ie, Secondary Care. Whereas today, 90% of individual healthcare and wellness related expenses in India are out of pocket on Primary Care; be it Mental Wellness, Fitness, Nutrition, Diagnostics, Medicines, and most of all, regular doctor appointments. The Covid-19 Pandemic has not only caused such expenses to increase multi fold, but also created a need for accessible systems.


In a professional setting, such offerings are either lacking, or provided in an ad hoc, broken manner through various individual platforms. As a result, the experience for an employee is disconnected, with limited utilisation and engagement.


This is where Visit Health comes in - a one stop solution for all employee health benefits needs. We help Companies build a Customized Wellness solution focused on Primary Care aspects such as Fitness, Mental Health, Doctor Teleconsultation, OPD programs, etc. for employees and their families, thereby reducing out of pocket expenses and creating healthier workforces. We have stitched up the broken pieces of employee health benefits in India to make one streamlined platform while increasing employee engagement through gamification.


Visit Health has raised in total of $9million and is backed by renowned investors such as PolicyBazaar, Twitter Co-founder Biz Stone and Kunal Bahl of Snapdeal.


Don't just take take our word. Check us out @


Role & responsibilities


As an MER Quality Control Associate, your role would involve for ensuring of medical examination reports' accuracy, completeness, and compliance. Here are some key responsibilities and tasks associated with this position:


Quality Assurance Processes:

Implement quality assurance processes and protocols to ensure that medical examination reports meet regulatory requirements, industry standards and different insurance organizations' guidelines. Ensure medical underwriting cases are resolved as per the TAT.


Review and Evaluation:

Conduct thorough reviews and evaluations of medical examination reports to identify errors, inconsistencies, or omissions. Verify the accuracy of medical data, diagnoses, treatment plans, and recommendations. Conduct Re audits to ensure process accuracy.

Training and Education:

Coordinate and organize periodic training programs to enhance and refresh the knowledge and skills of team members. Provide training on medical terminology, report structure, data coding, and relevant regulations.


Process Improvement:

Identify areas for process improvement and implement strategies to optimize workflow, enhance productivity, and minimize errors. Collaborate with stakeholders to streamline processes and implement best practices.


Risk Management:

Identify potential risks and suggest strategies to mitigate them.


Continuous Learning:

Stay updated with advancements in medical practices, regulations, and technology related to medical examination reports. Participate in professional development activities and continuously learn to enhance your expertise.


Must Haves


Education: A bachelor's degree in a medical field such as BHMS or BAMS (Non-MBBS).

Experience: Previous experience in Medical Underwriting would be necessary. Prior experience in healthcare, medical records review, or quality assurance. Experience in Insurance Industry would be an added advantage. Experience in a leadership or supervisory position, managing a team or project, is needed.

Knowledge of Medical Terminology: Strong knowledge of medical terminology is essential to understanding and evaluating medical examination reports accurately. Familiarity with anatomy, physiology, medical conditions, and procedures is necessary for effectively leading a quality assurance team.

Quality Assurance Skills: Expertise in quality assurance processes, methodologies, and tools is necessary. This includes developing and implementing quality control procedures, performing audits, and identifying improvement areas.

Analytical and Critical Thinking: Strong analytical and critical thinking skills are required to evaluate medical examination reports, identify errors or inconsistencies, and provide feedback to team members. Attention to detail is crucial to ensure accuracy and completeness.


Location - Noida Or Gurugram (On-site/Work From Office)

CTC- 4.5 LPA to 5.25 LPA

Required Experience - 2 to 4 Years



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