Helpdesk Senior Representative

1 week ago


Noida, India NTT DATA Full time

Job Description Req ID:     NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Must be a Graduate. Good communication skills with international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Mandate work from office. Job description: Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Apply Listen to the story of Employee Voice Annette Barnabas Business Analysis Associate Director India Read more Vanathi Asok Director – Project and Application Services India Read more Swathi Sujir Business Operations Supervisor India Read more Apply Back to search results



  • Noida, India NTT Full time

    JOB DESCRIPTION Req ID:     We are currently seeking a Helpdesk Senior Representative- L1 Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "General Duties and Responsibilities:  In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices,...


  • Noida, India NTT DATA Full time

    Job Description Req ID:     NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Noida, Uttar Pradesh (IN-UP), India (IN)....


  • Noida, Uttar Pradesh, India NTT DATA Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Helpdesk Senior Associate at Grade-5 position in Service Desk Must be a Graduate. B. Tech/B. E or any other technical degree preferred Good communication skills with a minimum of 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills It should be comfortable to work in rotational shift...


  • Noida, Uttar Pradesh, India NTT DATA Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Req ID: 334866NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative-Troubleshooting to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Roles and...


  • Noida, India NTT DATA North America Full time

    Job Description Req ID: 334866 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative-Troubleshooting to join our team in Noida, Uttar Pradesh (IN-UP), India...


  • Noida, Uttar Pradesh, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are currently seeking a Helpdesk Senior Associate - German to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).Overview: NTT DATA is growing our Digital Workplace team and is looking for a Technologist for Digital Workplace. As a Technologist within our IT organization, you will play a key role in resolving user issues, managing issue triage,...

  • Helpdesk Associate

    2 days ago


    Noida, India NTT DATA Full time

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    Req ID 334866 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Senior Representative-Troubleshooting to join our team in Noida Uttar Pradesh IN-UP India IN Roles and...


  • Noida, India NTT Data Full time

    Job Description Req ID:313123 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative- L1 Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN)....


  • Noida, Uttar Pradesh, India NTT DATA Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Req ID: 341004NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know...