Helpdesk Senior Associate

23 hours ago

Noida, Uttar Pradesh, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are currently seeking a Helpdesk Senior Associate - German to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Overview:

NTT DATA is growing our Digital Workplace team and is looking for a Technologist for Digital Workplace. As a Technologist within our IT organization, you will play a key role in resolving user issues, managing issue triage, and contributing to the automation pipeline. Your primary focus will be on providing technical support, identifying tasks suitable for automation, and collaborating with senior team members to enhance your skills and knowledge. Your enthusiasm for learning, strong problem-solving abilities, and desire to build your skillset will be crucial in this role as you contribute to the effective functioning of our IT operations.

Roles and Responsibilities

  • Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
  • Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc

Requirements for this role include:

  • Must be a Graduate.Good communication skills.
  • Good hold on German language(Writing + Speaking)
  • Must be at least B1 level certified in German language
  • Good comprehension & writing skills

  • Helpdesk Senior Associate

    21 hours ago

    Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Helpdesk Senior Associate - German Req ID: 335619 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - German to join our team in Noida, Uttar Pradesh...

  • Helpdesk Senior Associate

    6 days ago

    Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Helpdesk Senior Associate - L2 technical guidance Req ID: 334864 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L2 technical guidance to join our...

  • Helpdesk Senior Associate

    5 days ago

    Noida, Uttar Pradesh, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Associate - L1.5 Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).At NTT DATA, we...

  • Helpdesk Senior Associate

    2 days ago

    Noida, Uttar Pradesh, India NTT DATA Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Req ID: 341004NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know...

  • Helpdesk Senior Associate

    24 hours ago

    Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,50,000 - ₹ 6,75,000 per year

    Helpdesk Senior Associate - ITIL Req ID: 330565 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Noida, Uttar Pradesh...

  • Helpdesk Senior Associate

    6 days ago

    Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,50,000 - ₹ 7,50,000 per year

    Helpdesk Senior Associate - L1.5 Technical Support Req ID: 330608 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L1.5 Technical Support to join our...

  • Helpdesk Senior Associate

    6 days ago

    Noida, Uttar Pradesh, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Requirements:Helpdesk Sr. Associate at Grade-5 position in Service DeskMust be a Graduate. B.Tech/B.E or any other technical degree preferredGood communication skills with minimum 1 year of international calling experienceGood comprehension & writing skills.Must possess excellent customer handling skillsShould be comfortable to work in rotational shift with...

  • Helpdesk Senior Associate

    3 days ago

    Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Helpdesk Senior Associate - L2 technical guidance Req ID: 334546 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L2 technical guidance to join our...

  • Helpdesk Senior Associate

    19 hours ago

    Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Helpdesk Senior Associate - L1.5 Technical Support Req ID: 339502 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L1.5 Technical Support to join our...

  • Helpdesk Senior Associate

    3 days ago

    Noida, Uttar Pradesh, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Req ID: 335635NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - German to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Helpdesk...