US Customer Service Specialist
1 week ago
Join Our Team at Staffingly, Inc. Job Title: US Voice Process - Customer Service Specialist (Healthcare or Hospitality Background Preferred) Location: Pune, Maharashtra, India Shift Timings: INDIA NIGHT SHIFT (6.30PM IST_3.30AM IST) Positions: 20 Job Description The ideal candidate will be adept at multitasking and possess a strong understanding of healthcare workflows to ensure seamless integration with client operations. Key Responsibilities Appointment Scheduling: Handle booking, cancellations, rescheduling, and follow-ups to maintain an organized patient flow. Insurance Verification: Verify patient insurance coverage and manage prior authorization requests for treatments and procedures. Collaborate with billing teams to ensure accurate and timely claims submission. Maintain and update patient records, provide real-time scribing, and ensure compliance with HIPAA standards. Address inquiries, send reminders, and communicate professionally with patients. Assist with virtual appointment setup, resolve technical issues, and onboard patients for telehealth consultations. Benefits Provident Fund contributions for financial security. Overtime and holiday pay for additional hours worked. On-site benefits, including travel allowances and meals. Referral and birthday bonuses as tokens of appreciation. Night shift allowances for evening and overnight work. Recognition programs, such as "Employee of the Month," to celebrate achievements. Why Join Staffingly, Inc.? At Staffingly, Inc. , you will become part of a mission-driven organization dedicated to transforming healthcare operations. We provide a supportive, innovative environment where your expertise will make a meaningful difference. Learn more about how we are changing healthcare operations: Join Staffingly, Inc.'s WhatsApp Channel for job updates: At Staffingly, Inc., we are reshaping the healthcare industry by providing innovative outsourcing solutions to healthcare providers. Through our Virtual Medical Assistant (VMA) services, we support practices in streamlining administrative tasks, addressing staffing challenges, and focusing on exceptional patient care. Our VMAs specialize in insurance verification, prior authorization, medical billing and coding, EHR management, and telemedicine support. They deliver unparalleled operational efficiency while maintaining the highest standards of compliance and care. If you are a dedicated professional with healthcare experience, join us in revolutionizing healthcare delivery.
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US Customer Service Specialist
1 week ago
Pune, Maharashtra, India Staffingly, Inc Full timeJoin Our Team at Staffingly, Inc. Job Title: US Voice Process - Customer Service Specialist (Healthcare or Hospitality Background Preferred) Location: Pune, Maharashtra, India Shift Timings: INDIA NIGHT SHIFT (6.30PM IST_3.30AM IST) Positions: 20 Job Description The ideal candidate will be adept at multitasking and possess a strong understanding of...
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US Customer Service Specialist
1 week ago
Pune, Maharashtra, India Staffingly, Inc Full timeJoin Our Team at Staffingly, Inc. Title: US Voice Process - Customer Service Specialist (Healthcare or Hospitality Background Preferred)Location: Pune, Maharashtra, IndiaShift Timings: INDIA NIGHT SHIFT (6.30PM IST_3.30AM IST)Positions: 20Job DescriptionThe ideal candidate will be adept at multitasking and possess a strong understanding of healthcare...
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US Customer Service Specialist
1 week ago
Pune, Maharashtra, India Staffingly, Inc Full timeJoin Our Team at Staffingly, Inc. Title: US Voice Process - Customer Service Specialist (Healthcare or Hospitality Background Preferred) Location: Pune, Maharashtra, India Shift Timings: INDIA NIGHT SHIFT (6.30PM IST_3.30AM IST) Positions: 20Job Description The ideal candidate will be adept at multitasking and possess a strong understanding of healthcare...
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US Customer Service Specialist
2 weeks ago
Pune, Maharashtra, India Staffingly, Inc Full timeJoin Our Team at Staffingly, Inc. https://staffingly.comJob Title: US Voice Process - Customer Service Specialist (Healthcare or Hospitality Background Preferred)Location: Pune, Maharashtra, IndiaShift Timings: INDIA NIGHT SHIFT (6.30PM IST_3.30AM IST)Positions: 20Job DescriptionThe ideal candidate will be adept at multitasking and possess a strong...
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Customer Service Professional
4 days ago
Pune, Maharashtra, India EXL Service Full timeAbout the RoleThe Customer Service Professional will be responsible for providing administrative support and handling customer inquiries.Key Duties and ResponsibilitiesAdministrative tasks including adjusting customer accounts and sending mass customer communicationsHandling customer inquiries and resolving issuesCoordinating with internal teams to ensure...
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Pune, Maharashtra, India NielsenIQ Full timeJob DescriptionThe HR Shared Service Customer Service Specialist works in the HR Employee Service Center (HR SSC) as part of a dedicated team of HR professionals, serving over 40,000 NIQ employees across the globe. The HR Shared Service Customer Service Specialists responsible for providing exceptional customer service via multiple communication channels....
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Customer Service Director
12 hours ago
Pune, Maharashtra, India EXL Service Full timeJob Description:As a key member of our team, the successful candidate will be responsible for administering customer accounts and sending mass customer communications. This role also involves adjusting customer accounts and ensuring that all customers receive excellent service.
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Customer Service Specialist
7 days ago
Pune, Maharashtra, India Cambro-Nilkamal Pvt. Ltd. Full timeJob Summary:We are seeking an experienced Sales Specialist to join our team at Cambro-Nilkamal Pvt. Ltd. The successful candidate will have a proven track record of success in sales and customer service, excellent communication skills, and the ability to work collaboratively with internal departments.Key Responsibilities:Sales and account managementCustomer...
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Compliance and Customer Service Lead
5 days ago
Pune, Maharashtra, India Gallagher Service Center LLP Full timeWe are seeking a highly skilled Senior Process Analyst to join our Gallagher Service Center LLP team. As the primary point of contact for our US onshore branch, you will be responsible for providing comprehensive support to ensure smooth policy lifecycle services.The successful candidate will have a strong understanding of US Health Insurance regulatory...
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Customer Service Representative
2 days ago
Pune, Maharashtra, India EXL IT service management Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at EXL IT service management. As an Insurance Claims Associate, you will be responsible for handling inbound and outbound calls from customers, providing exceptional customer service for claims and policy administration.Key Responsibilities:Handle inbound and outbound...
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Sales and Use Tax Specialist
4 days ago
Pune, Maharashtra, India Avalara Full timeJob OverviewWe are looking for a skilled Sales and Use Tax Specialist to join our team at Avalara. In this role, you will be responsible for preparing custom PSTRA and Tax Summary Report, submitting voluntary compliance spreadsheets to state taxing authorities, and serving as a primary liaison between state taxing authorities and customers.You will work from...
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Customer Service Representative
5 hours ago
Pune, Maharashtra, India Brands Jar Full timeBrands Jar Job Description:We are seeking a highly skilled professional to serve as the primary point of contact for our customers. As a Customer Support & Sales Specialist, you will be responsible for handling inbound and outbound calls with professionalism and promptness.Key Responsibilities:Customer Support:Respond to customer inquiries regarding...
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Customer Service Team Lead
5 days ago
Pune, Maharashtra, India EXL IT service management Full timeJob OverviewAt EXL IT Service Management, we're committed to delivering exceptional customer experiences through our innovative IT service management solutions.Job Title: Assistant Manager - Customer ServiceJob Summary:The Assistant Manager will play a critical role in ensuring our customers receive world-class service and support. As a member of our...
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Exxat - Customer Success Specialist
3 weeks ago
Pune, Maharashtra, India ExxatSystems Pvt. Ltd Full timeExxat is a US-headquartered company that builds an integrated, cloud-based, education management platform for Health Sciences. We are actively seeking a talented and experienced Customer Success Specialist to join our dynamic team. Responsibilities: Product specialist:- Know-how about the Exxat application and providing the knowledge of using Exxat...
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Customer Service Representative
3 weeks ago
Pune, Maharashtra, India Advait Techserve Full timeCustomer Service Representative ( Voice Process )Job Profile SummaryHandles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service. Is knowledgeable in a limited number of Commercial products, or products of low complexity. By using job knowledge and the information available, makes every effort to answer the...
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US Client Relationship Specialist
4 days ago
Pune, Maharashtra, India Till It Clicks Full timeTill It Clicks is a growing team dedicated to delivering exceptional marketing solutions to our US-based clients. We are seeking a US Client Relationship Specialist to play a vital role in our team.About the Role:This specialist will be responsible for managing client relationships, ensuring seamless communication, and overseeing the successful execution of...
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Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Advait Techserve Full timeCustomer Service Representative ( Voice Process )Job Profile SummaryHandles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service. Is knowledgeable in a limited number of Commercial products, or products of low complexity. By using job knowledge and the information available, makes every effort to answer the...
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Customer Service Representative
1 week ago
Pune, Maharashtra, India Advait Techserve Full timeCustomer Service Representative ( Voice Process )Job Profile SummaryHandles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service. Is knowledgeable in a limited number of Commercial products, or products of low complexity. By using job knowledge and the information available, makes every effort to answer the...
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Customer Success Specialist
3 weeks ago
Pune, Maharashtra, India Forescout Technologies Inc Full timeWhat We Do Managing cyber risk, together - As the world is becoming more and more connected so is the need for Forescout's solutions. Forescout is at the forefront of one of the largest needs in the security space. Forescout delivers automated cybersecurity across the digital terrain, maintaining continuous alignment of customers' security frameworks...
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Order Processing Specialist
4 days ago
Pune, Maharashtra, India EXL Service Full timeJob DescriptionThe Order Processing Specialist will be responsible for processing customer orders and handling related inquiries.Main AccountabilitiesProcessing customer orders and handling related inquiriesResolving issues related to orders not received and returns not creditedProviding assistance to Next stores regarding their deliveries of customer...