Front Office Manager

2 weeks ago


india Town pallace inn Full time

Company Description

Town Pallace Inn is a hotel located in New Delhi that offers a combination of comfort and convenience to its guests. With numerous amenities and services available, we strive to provide a memorable stay for our guests.

Role Description

This is a full-time on-site role for a Hotel Front Desk Manager. The Front Desk Manager will be responsible for managing day-to-day operations at the front desk, including receptionist duties, customer service, and reservations. The role requires excellent communication skills and the ability to ensure customer satisfaction.

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Experience in handling receptionist duties
  • Strong communication skills
  • Proficiency in managing reservations
  • Organizational skills and attention to detail
  • Ability to handle customer concerns and resolve issues
  • Knowledge of hotel operations and procedures
  • Bachelor's degree in Hospitality Management or related field is a plus



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