Front Office Manager
2 weeks ago
Company Description
Town Pallace Inn is a hotel located in New Delhi that offers a combination of comfort and convenience to its guests. With numerous amenities and services available, we strive to provide a memorable stay for our guests.
Role Description
This is a full-time on-site role for a Hotel Front Desk Manager. The Front Desk Manager will be responsible for managing day-to-day operations at the front desk, including receptionist duties, customer service, and reservations. The role requires excellent communication skills and the ability to ensure customer satisfaction.
Qualifications
- Customer Satisfaction and Customer Service skills
- Experience in handling receptionist duties
- Strong communication skills
- Proficiency in managing reservations
- Organizational skills and attention to detail
- Ability to handle customer concerns and resolve issues
- Knowledge of hotel operations and procedures
- Bachelor's degree in Hospitality Management or related field is a plus
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