Senior Analyst

2 weeks ago

Hyderabad, India Oracle Full time
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.Career Level - IC3Customer Success Services-Oracle SAAS PPM Cloud SpecialistPosition Overview:The Position is for a Functional Support Analyst with a technical background in Fusion ERP Suite of PPM products responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.Hands on experience on Projects Contract Billing , Project SLA, Project Foundation-Costing, Project Foundation-Templates, JVMThe main role of a Support Analyst is to troubleshoot and resolve highly complex techno-functional problems.The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each service incident.The key skills put to use on a daily basis are - high-level techno-functional skills, Oracle products knowledge, problem-solving skills, and customer interaction/service expertise. It is an opportunity to work with Cloud customers. It includes: Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Manage highly complex and critical customer issues Serve as Situation Manager on highly sensitive issues Consult with Management in directing resolution of critical customer situations Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions Formal mentoring for promoting the technical and professional development of others Creation/review of Knowledge ArticlesQualifications:Must Have Skills

Hands on experience on Projects Contract Billing , Project SLA, Project Foundation-Costing, Project Foundation-Templates, JVM 6-10 years of experience in Implementation, support, or upgrade of SaaS ERP suite of products with at least 1 implementation experience on SaaS PPM Products – Projects Contract Billing , Project SLA, Project Foundation-Costing, Project Foundation Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge. Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution. Work with users to troubleshoot and resolve issues, answers business questions provides data analysis Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts Conduct training and knowledge sharing sessionsNice to Have Skills

6 to 10 years of experience in Implementation, support or upgrade of Oracle SaaS PPM modules. Good knowledge on Fusion Cloud architecture, setup manager and activities. Knowledge of FBDI and OTBI reports development Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations Knowledge of Security setup would be an added advantage. Experience in one of the following areas is seen as an advantage: XML Java, J2EE and Oracle ADF SOA and Web ServicesOthers

Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with customers, follows through on all assignments and takes ownership of customer issues Seeks innovative ways to improve the process of delivering solutions to customers Strong written and verbal English communication skills; multi-lingual a plus Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis. Should have demonstrated experience in Managed Services that include Client Relationship Management, Offshore Delivery Management, Project/Program Management, contribution to Business & Revenue Growth, significant contributions in the area of successful delivery of KPIs to the customer. Must have very good communication skills, Must be a team player, willing to learn new technologies and work in rotational shifts.Education & Experience:Academics:(Computer Science)/BE or equivalent preferred.Other qualifications with adequate experience may be considered.

  • Senior Analyst

    3 weeks ago

    hyderabad, India Roche Full time

    The Position Position Title: Senior Analyst Location: Chennai/Hyderabad Reporting: Manager - Analytics Years of Relevant Experience in Analytics / Pharma/ Biotech domain: 2 - 5 years Job Responsibilities:

  • Senior Analyst/Lead Analyst

    2 weeks ago

    Hyderabad, Telangana, India iimjobs Full time

    We are hiring for one of our major Global investment companies based out of Hyderabad for the search of Senior Analyst/Lead Analyst- Quantitative Research.Please find the following required skills. WHO WE'RE LOOKING FOR : The ideal candidate should have a master's degree in Business Administration, CFA or Business Analytics, with two to Nine years of...

  • Analyst/Senior Analyst

    4 days ago

    Hyderabad, India MetrixLab Full time

    India – Hyderabad | Analyst/Senior AnalystAbout us:MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From...

  • Analyst/Senior Analyst

    4 days ago

    Hyderabad, India MetrixLab Full time

    India – Hyderabad | Analyst/Senior AnalystAbout us:MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From...

  • Analyst/Senior Analyst

    2 weeks ago

    Hyderabad/Bangalore, India iimjobs Full time

    Position: Analyst/Senior AnalystExp: 1 to 5 YrsQualification: MBA/CA/CFALocations:Hyderabad/BangaloreJob Description:Candidate should have a Master's in Finance or a CFA or a CA degree with 1 to 5 years of relevant experience.Candidates with exposure to credit research or equity research, exposure to global markets is requiredThe ideal candidate should have...

  • Senior Quantitative Analyst

    6 days ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    Senior Quantitative Analyst Job Description: As a part of the Fixed Income Products Technology team, build and integrate custom prepay, default and other models for Risk Management and Risk Reporting supporting the Credit Risk and Front Office teams. The group focuses on building and integrating models with their valuation systems to evaluate how Agency MBS...

  • Senior Quantitative Analyst

    6 days ago

    Hyderabad/ Secunderabad, India timesjobs Full time

    Senior Quantitative Analyst Job Description: As a part of the Fixed Income Products Technology team, build and integrate custom prepay, default and other models for Risk Management and Risk Reporting supporting the Credit Risk and Front Office teams. The group focuses on building and integrating models with their valuation systems to evaluate how Agency MBS...

  • Analyst/Senior Analyst

    1 day ago

    Hyderabad, India MetrixLab Full time

    India – Hyderabad | Analyst/Senior AnalystAbout us:MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From...

  • Senior Business Analyst

    2 weeks ago

    Hyderabad, India Virtusa Full time

    Senior Business Analyst - CREQ187100 Description Role : Senior Business Analyst Exp : 9 - 11 years Responsibilities : Conduct the meeting with clients and key stakeholders to gather requirements, analyze, finalize and have formal sign-offs from approvers. Gather and conduct analysis of the business requirements. Translate the business requirements into...

  • Senior Business Analyst

    1 week ago

    hyderabad, India Virtusa Full time

    Senior Business Analyst - CREQ187100 Description Role : Senior Business Analyst Exp : 9 - 11 years Responsibilities :Conduct the meeting with clients and key stakeholders to gather requirements, analyze, finalize and have formal sign-offs from approvers. Gather and conduct analysis of the business requirements.Translate the business requirements into...

  • Analyst / Senior Analyst

    6 days ago

    hyderabad, India MetrixLab Full time

    About us: MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand...

  • Analyst / Senior Analyst

    7 days ago

    Hyderabad, India MetrixLab Full time

    About us: MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand...

  • Analyst/Senior Analyst/Lead Analyst/Principal Analyst

    3 weeks ago

    Hyderabad/Bangalore/Gurgaon/Gurugram, India iimjobs Full time

    Analyst/Senior Analyst/Lead Analyst/Principal Analyst - Credit Research/Equity Research Position: Analyst/Senior Analyst/Lead Analyst/Principal Analyst - Private Credit (Corporate Credit)- Candidate should Experience in financial modeling, underwriting skills, company research, and investment Reseach.- Commercial real estate valuation, asset management,...

  • Analyst/Senior Analyst

    2 weeks ago

    Bangalore/Hyderabad/Any Location/Anywhere in India/Multiple Locations iimjobs Full time

    We are hiring for Analyst-Senior Analyst-Credit Opportunities for One of our Product based US MNC CompanyExperience Range: 1.5 to 5 years Qualifications: CA/MBA Finance Locations: Hyderabad/Bangalore Timings: Candidate should be open to working from 2 to 11 PMSkills: Candidates with exposure to credit research or equity research, exposure to global markets...

  • Application Development Senior Analyst

    1 week ago

    Hyderabad, Telangana, India Evernorth Full time

    Application Development Senior AnalystPosition Overview:The Application Development Senior Analyst will assist the team in coordinating software development, and designs, codes, tests, and debugs in partnership with senior engineers. This role requires proficiency in many types and phases of applications programming including weighing the benefits, risks,...

  • Application Development Senior Analyst

    2 weeks ago

    Hyderabad, India Evernorth Full time

    Application Development Senior AnalystPosition Overview:The Application Development Senior Analyst will assist the team in coordinating software development, and designs, codes, tests, and debugs in partnership with senior engineers. This role requires proficiency in many types and phases of applications programming including weighing the benefits, risks,...

  • Application Development Senior Analyst

    1 week ago

    Hyderabad, India Evernorth Full time

    Application Development Senior Analyst Position Overview: The Application Development Senior Analyst will assist the team in coordinating software development, and designs, codes, tests, and debugs in partnership with senior engineers. This role requires proficiency in many types and phases of applications programming including weighing the benefits,...

  • Senior Business Analyst

    2 weeks ago

    Hyderabad, India Alter Domus Full time

    Senior Business AnalystLocation:Hyderabad, INFor our office in Hyderabad, we are currently looking for a Senior Business Anlayst.JOB DESCRIPTION:The responsibility of the right candidate will be to assist with reviewing, analysing and testing proprietary agency services platform requirements which would be requested by the operation teams across all AD...

  • Senior Business Analyst

    1 week ago

    Hyderabad, India Virtusa Full time

    Senior Business Analyst - CREQ187100 DescriptionRole : Senior Business AnalystExp : 9 - 11 yearsResponsibilities :Conduct the meeting with clients and key stakeholders to gather requirements, analyze, finalize and have formal sign-offs from approvers. Gather and conduct analysis of the business requirements.Translate the business requirements into the...

  • Analyst - Senior Analyst

    7 days ago

    , Hyderabad, India MetrixLab Remote Work Freelance Full time

    We are looking for a talented project analyst (with 1-2 years of quantitative market research experience) who loves to take on the dynamics of a fast-paced office within a global company.