Customer Service Executive

3 weeks ago

Navi Mumbai, India Kotak Mahindra Bank Full time

Job Role: Inbound Officer Kotak 811

Company:- Kotak Mahindra Bank

Location: Wagle Estate, Thane West
Department: Customer Service / Sales
Employment Type: Full-Time
Payroll: Directly on Kotak Mahindra Bank's Payroll

Job Summary:

Kotak Mahindra Bank is hiring Inbound Officers for its flagship 811 digital banking division. This is an excellent opportunity for experienced sales professionals to work with one of Indias leading private sector banks. The role involves handling inbound customer queries and cross-selling banking products over the phone.

Key Responsibilities:

  • Handle inbound customer calls and provide information regarding Kotak 811 products and services.
  • Identify customer needs and offer appropriate cross-selling of banking products.
  • Ensure customer satisfaction and deliver high-quality service.
  • Meet daily/weekly/monthly sales and service targets.
  • Maintain accurate records of interactions and transactions.
  • Adhere to banking policies and compliance guidelines.

Eligibility Criteria:

  • Experience: Minimum 6 months of sales experience in any industry (BFSI preferred).
  • Freshers: Not eligible.
  • Education: Graduate in any stream (mandatory).
  • Age: 18 to 32 years.
  • Communication: Excellent verbal communication skills in English.
  • Employment Gap: No gaps exceeding 6 months will be considered.

Job Details:

  • Salary: Up to 3,50,000 CTC (based on interview performance).
  • Shift Timing: 9-hour shift between 8:00 AM to 8:00 PM (rotational).

  • Week Offs:

  • 4 rotational week offs per month (initially).

  • 6 week offs per month after 6 months of confirmation.

Why Join Kotak Mahindra Bank?

  • Be part of a reputed and trusted private sector bank.
  • Secure job with direct bank payroll
  • Opportunity to grow in a dynamic digital banking environment.

Contact for Application:
To schedule your interview Call or send your CV through WhatsApp
Contact On:- HR Mayuresh

  • Senior Customer Service Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

  • Senior Customer Service Executive

    3 weeks ago

    Navi Mumbai, India Insight Customer Call Solutions Ltd Full time

    Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers based on their needs and preferences. Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth. Maintain...

  • Bpo Customer Service Navi Mumbai

    3 days ago

    Navi Mumbai, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹20,000.00 - ₹30,000.00 per...

  • Bpo Customer Service Navi Mumbai

    2 weeks ago

    Navi Mumbai, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹25,000.00 - ₹35,000.00 per...

  • Client Service Executive

    1 week ago

    Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...

  • Customer Service Assistant

    1 week ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...

  • Customer Service

    2 weeks ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service

    4 days ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service Executive

    3 weeks ago

    Navi Mumbai, India Emperia Group Full time

    Company Description At Emperia Group, we develop exceptional spaces in Mumbai and Navi Mumbai using the finest designs and craftsmanship, backed by unparalleled quality and service. We have evolved significantly from our humble beginnings, embracing a culture and value-based system that defines our identity and operations. Our commitment to accountability...

  • Customer Service Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Emperia Group Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionAt Emperia Group, we develop exceptional spaces in Mumbai and Navi Mumbai using the finest designs and craftsmanship, backed by unparalleled quality and service. We have evolved significantly from our humble beginnings, embracing a culture and value-based system that defines our identity and operations. Our commitment to accountability...