Hiring For International Voice Process

4 weeks ago

Hyderabad, India Regalix Full time

Urgent requirement For International Voice Process...

Contact HR (Banani

Email ID -

Role: Account Strategist

Experience: 0 to 6 years

Facilities: Cab provided, Night Shift Allowance, Incentives

Working days: 5 days working from office

Skills: Excellent Verbal communication in English and convincing skills.

Job Description:

-Listen to the call effectively and comprehend the implicit & explicit ask of the customer.

-Able to convince, provide short & long term solutions aligned to the customer's business goals.

-Build rapport with the customer and maintain rational/neutral communication.

-Handle objections and continue the conversation to a productive outcome.

-Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement.

-Leverage existing and new relationships with current accounts to grow revenue in strategic product areas.

-Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement.

-Develop and maintain subject matter expertise on client's marketing solution offerings.

-Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform.

-Provide updates to the management team on your pipeline and sales forecast objectives and key results.

-Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

-International Voice LOB Experience including using of Dialers for OB Calls.

-Exceptional written & verbal communication skills.

Qualifications:

-1-5 years of overall relevant experience (Sales process experience or International Voice Process).

-Graduate in any field.

-Sales knowledge on social media platform.

-Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides).

-Candidates should be flexible with rostered day offs and working in shifts.

-Salesforce software working knowledge is good to have.

Regards,

Banani Karmakar

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