UCD Admissions and Recruitment Assistant

3 weeks ago

Gurgaon, India University College Dublin Full time
The UCD South Asia Global Centre in India has a pivotal role to play in assisting with the implementation of UCD Global’s international strategies and is an integral part of the International Office.

Job Description and Responsibilities:

1) Recruitment Activity

i. High School Engagement:

- Assisting with the development of a database of local and national

high school contacts- Assisting with developing a schedule of high school visits including UCD staff over the recruitment year- Acting as a point of contact for all high school counsellor queries- Circulating relevant information to high schools- Assisting with building a database of high school qualifications

ii. University Engagement:

- Representing UCD at university fairs- Assisting with coordinating visits of UCD staff to universities- Aiding market intelligence on university qualifications and standards

iii. Agents:

- First point of contact for agent inquiries- Assisting with agent training –- Assisting with organising FAM visits to UCD- Participation in agent fairs- Assisting with agent feedback, and focus groups to help improve UCD performance

iv. Admission:

- Process and analyse the applications of prospective students based on the standard admission policies of the University.- Update student records in the systems used within University College Dublin.- Monitor acceptance and deposit rates for assigned programs; create yield plans to ensure enrolment.

v. Education Fairs:

- Attendance and coordination of education fairs- Materials and stands preparation- Recording leads and follow up communications- Reporting of fairs (attendance, quality, programme interest, competitor institutions attendance)

vi. Embassy/Industry Activity:

- Assisting with support for visa office in country- Assisting with support for EI/IUA activity in country

vii. UCD Recruitment Missions:

- Assisting and supporting Country Manager in coordination of visits about logistics for visits, (flights, hotels, dates, attendees)- Circulation of information packs to all delegates traveling- Assisting coordination of itinerary for mission

2)Relationship Development:

Maintain a delivery of highly flexible, responsive, and effective customer service

through Email, Phone, Skype communications with students/parents/alumni/agents/partner institutions/universities/colleges/government departments and offices.

3) Marketing Communications

- Distributing marketing materials and maintain in-country supply- Social Media promotion – use all social media streams to promote recruitment activity and to provide pre departure connections between students- Regular zoom, Google Hangout sessions with students and agents- Feed images back from in-country events to Regional Team- Supporting UCD promotional campaigns- Video interviews with alumni

4)Reporting

- Assisting with data capture of recruitment activities (e.g. FAM trips, school visits)- Contributing to the maintenance of accurate databases on student alumni and records of partnerships

5)Administrative support

- Assisting with the management of email and phone inquiries- Provision of high-level customer service to all UCD partners/prospective students

6)Alumni Engagement

- Maintain and update the South Asian alumni and volunteer database.- Promote UCD alumni networks and services via online social networking sites such as LinkedIn and Facebook, and to develop new ways of leveraging these methods of engagement.- Collate, record and monitor alumni attendance in the events.- Provide relevant information to the Country Manager in relation to alumni contributions in terms of time and expertise.

Desired profile of the candidate;

- Familiarity with marketing, student recruitment, university

admission requirement for foreign institutes.- Proven ability in relationship management and track record of delivery in a competitive environment- Excellent presentation skills and high level of awareness of customer service- Flexibility regarding working hours and a willingness to travel extensively- Good standard of numeracy, effective IT skills and attention to detail- Previous or current experience in educational agent’s office or with an international university.- Familiarity with Ireland and willingness to gain knowledge of UCD programmes, processes and curriculum

Qualifications: Educated to Master’s Degree level or demonstrate appropriate combination of Bachelor’s Degree and relevant experience.

Experience:1-3 years

Please note: Candidates who do not have experience with Education Sector, kindly do not apply.

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