IT Team Lead

1 day ago

Vadodara, India Relay Human Cloud India Full time
Job Purpose:The Team Lead, Technical & Operational Activities is responsible for ensuring that the company’s mission-critical cloud and on premises infrastructure and associated systems are available and properly functioning at all times.

Job Duties and Responsibilities:The Team Lead, Technical & Operational Activities is responsible for installing, configuring, and monitoring the companies on premises and cloud infrastructure with a heavy focus on Microsoft Technologies and supporting infrastructure requirements. This Team Member will be responsible for identifying technical deficiencies in designs, developing solutions, and driving them to completion. The Team Lead, Technical & Operational Activities is expected to perform all responsibilities with a commitment to providing superior service to the core Company’s employees and maintaining an atmosphere of teamwork and continuous improvement. The role involves working closely with various stakeholders to obtain and carry out company initiatives.

Key Responsibilities of this Position Include:Systems Management & EngineeringManage various global, enterprise network topologies including designing, deploying, and maintaining on-premises and Cloud environments.Understand and Manage Wireless networksDesign and deploy cloud infrastructure to support cloud migration and delivery of various technology solutions, including IaaS and PaaS models, using the full suite of Microsoft Azure resources.Ability to support, design, deploy, and manage Microsoft O365 Messaging and associated technologies.Ability to support and manage Office 365 usersAbility to support, design, deploy, and manage OneDrive for Business and SharePoint EnvironmentsAbility to support and manage key services including but not limited to DNS, DHCP, File ServicesAbility to support, design, manage, and deploy Azure Solutions and ServicesDemonstrated knowledge Azure Virtual Machines and VDI solutionsDemonstrated knowledge in the support of servers and operating systems Windows 2012 R2 and aboveUnderstanding of Azure Backup technologiesUnderstanding of networking (IP, DHCP, DNS, data center switching)Ability to partner with Cybersecurity in Incident Response activities and identify root cause, patient zero, and assist with threat remediationWorking knowledge or Windows PowerShell scripting experienceKnowledge of Monitoring and Management Platforms for Event Management

Knowledge, Skills, Ability, and Technical Experience:Able to be both customer facing and technically focused, managing expectations while delivering quality results and well documented work productsAbility to communicate technical strategies to business focused team membersAdvanced knowledge Microsoft Active Directory and ADFS, Azure Sync, Group Policy and PKI componentsMicrosoft 365/Office 365 organization advanced management experienceProficiency in Microsoft Azure IaaS technologyProficiency with Microsoft Windows Server v. 2012 and aboveKnowledge of On-Premises Microsoft Virtual Desktop & Remote Desktop Server infrastructureHands on Experience and Proficiency managing Azure IaaS Technologies including but not limited to Tenants, Subscriptions, EntraID, Networking, Virtual Machines, and Resource GroupsAbility to design, deploy, manage, and maintain Firewalls, VPNs, and network switchesHands-on experience designing and building resilient modern technology infrastructure, including SASE and cloud architectures.10+ years in-depth experience maintaining and supporting technology solutions that utilize technical skills described above10+ years in-depth experience supporting and troubleshooting a multi-server windows On-Premises and Cloud Domain network environmentExperience working directly with technical engineers and application owners as well as nontechnical end users

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