Technology Lead- Network Engineering

3 weeks ago

Delhi, India TMF Group Full time
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.About TMF GroupTMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.TMF India is a Great Place to Work, ISO & ISAE certified organization.About the RoleTechnology Lead- Global Technology Engineering Networks will be responsible to provide technical leadership and lead the experts to deal with complex incidents, problems, proactively ensure operational health of the IT infrastructure as well as advise on the future development of the technological landscape, considering the TMF’s strategy and newly available technologies.This role takes ownership of the engineering activities of the entire network infrastructure of TMF across the globe and coordinates with the partners to deliver the service. Work with the resources in the defined time-zones and ensures the smooth functioning of the global IT network and security infrastructure. He / She will be coordinating with the Architect teams and Operations Leads to ensure a smooth functioning of the unit and all the activities are aligned with the engineering function.Key Responsibilities and FunctionsImplement, manage and troubleshoot network hardware including routers, switches, wireless, firewalls, WAN bandwidth/acceleration devices, Cisco Meraki SDWAN/LAN/Wi-Fi components, AWS, Azure and similar cloud infrastructure.Good knowledge of Palo alto/Fortinet Firewalls, IDS/IPS, load balancer viz. F5, VPNs including SSL, GRE and IPSec, NAC solution, reverse proxy and content filtering and Proxy services inclusive of Websense/Forcepoint/Zscaler, DNS, DHCP, IPAM etc.Responsible to Monitor, measure performance and costs through regular reporting and prepare summary of the systems including availability, usage and capacity.Responsible for active ticket queue management, including assignment in team and followup to closures; alignment with ITSM team on the process and proceduresResponsible for creation of process, policies and SOPs required to support the Network Infrastructure and manage the operationsResponsible for team mentoring, cross-skilling, skill rotation, and skill upgradeAssist and collaborate with Architects/Technical Leads in developing enterprise network solutions including creation of functional requirement documents, project plans and detailed implementation plansConduct regular capacity monitoring, create baselines and forecast requirements based on itConduct and participate in various Audits in support of InfoSec governance and complianceSupport Local and Global IT network requirements and coordinate with Technical and Business Operations on issue resolution and supportAnticipate, mitigate, identify, respond to and resolve problems affecting network and system performance, efficiency and availability, and recommend, schedule and perform network improvements, upgrades and repairsLead and guide the team in troubleshooting, Infrastructure assessment, redesign, simplification, MACD activitiesLead troubleshooting sessions in case of service degradations, Network unavailability or any Infrastructure related issues that may cause impact to business directly or indirectlyOwn the office moves of TMF and M&A project deliveries

Key Competencies and Skills

10+ years of overall IT experience in Infrastructure technologies, including 5 years of work experience in lead roleExpert in Cloud Technologies, Network Technologies & Distributed computingStrong communication skillset; both verbal and written.Proven ability to produce and implement ITIL-based procedures.Demonstrated ability to manage outsourced service providers.Demonstrated leadership through strategic thinking, and leading or initiating Business driven transformations.Ability to interpret business needs and translate them to create solutions and adequately document created solutionsExperience and Qualifications10+ years of overall IT experience in Infrastructure technologies, including 5 years of work experience in senior engineer rolesA service mindset/attitudeUniversity graduate with relevant industry/technology certifications relevant for the expertise domain.Ability to analyze, present and support the decision-making process using data.Strong understanding of cloud, automation, and infrastructureExperience in successfully deploying Platform as a Service (PaaS)Experience in successfully deploying Infrastructure as a Service (IaaS)Experience in scripting and coding a must.Experience in SD WAN and SD LANDeep technical experience in IaaS network components (Azure / AWS)Ability to connect on-premises, edge technology to cloud offerings

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