Voice Network Engineer

2 weeks ago


Delhi, India World Wide Technology Full time
World Wide Technology (WWT), a global technology integrator and supply chain solutions provider. WWT employs more than 7000 people worldwide and operates in more than 2 million square feet of state-of-the-art warehousing, distribution, and integration space strategically located throughout the world. WWT is ranked on Glassdoor Best Places to Work for 12 years in a row and featured on Fortune’s 100 Best Companies to Work For list for 8 years in a row.

This is a Contract Role

Location: RemoteDuration:

12 MonthsJob Title: Sr Network Voice EngineersWork Timings:

2 PM to 11 PM

Responsibilities:o Responsible for understanding the business objectives and translating the businessrequirements into IT solutionso Evaluate new Voice & Collaboration technologies to better improve efficiencieso

Experience in the design, implementation, transformation, troubleshooting andsupport of technologies including VOIP, IPT, collaboration tools, Audio/VideoConferencingo

Proven experience of design, delivery, and transformation of IPT/UC environmentso Responsible for providing technical leadership across the IT organization in supportof the IP Telephony initiativeso Develop and support the Voice & Collaboration strategy across the globalorganizationo Work with colleagues in other technology and business groups to understandtechnology and business requirementso Work with peers to define the overall strategic direction for the collaborationsolutionso Create, architect & develop solutions to complex technical, procedural, and logisticalproblemso Provide training and new technology overview to engineering colleagueso Develop, document and update standards documentationo Final technical escalation point for IP Telephony suite of productsRequired Skills and Experience:o Strong technical expertise required in the following areas:o Cisco – (CUCM, UCCE/CVP)o Connection and Voice related protocols (SIP, RTP/SRTP, SDP, MGCP,SCCP etc.)o SIP/PSTN Design and Voice Gateway Configurationo Detailed knowledge and understanding of telephony/UC protocols, H323,SIP, T38, TLS and Codecso NICE & Cloud Voice Recording Solutionso Experience of IP subnetting, switching and routing protocolso Remote access solutions and virtual meeting platformso FoIP & Trader Voiceo Management of 3rd party supplierso 10 years’ experience in the Voice & Collaboration fieldo High-level certification in a major technology area preferred (CCIE)o Demonstrated ability to work under intense pressure when resolving complex issueswith strict deadlineso Strong written, communication and presentation skillso Project management skills: ability to lead large projectso Programming skills (UNIX shell, python)o Problem Management: proactive and forward thinking to identify and manageincidents.


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