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MSBI Support Engineer
4 weeks ago
Role : SSIS - MSBI Support Engineer
Job Description :
- Candidate should have over all 3 to 4 years in Infra experience in that strong experience in SQL BI with 1- 2 years of experience on SSIS SSRS SSAS Windows and SQL Server
- Strong ability to communicate clearly and professionally with end customers
- Strong ability to troubleshoot complex issues in an often-ambiguous environment
- Experience in support projects and handling customers and feedback survey
- Performing root cause analysis of customer reported issues
- Basic understanding of Microsoft Azure
- Strong ability to analyze interpret and communicate technical errors and solutions
- This track will be in 24X7 shift model Therefore candidates should be flexible to cover during holidays and weekends
Skills :
As a Support Engineer you will be involved in :
- Strong communications skills Excellent spoken and written English communication skills
- Effective polished interaction with customer to gather information
- Demonstrable troubleshooting skills
- Cross team collaboration
- Logical and Critical thinking
- Passion for technology and customer support
- Understanding of cloud vs on premise computing
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