Training Content Specialist

4 days ago

Mumbai, India Rebel Foods Full time

About us:-We are surrounded by the world’s leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food &Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world’s most valuable restaurant company on the internet, superfast.The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build The World’s Largest Internet Restaurant Companys in the last few years. Rebel Foods has current presence in 3 countries (including India, UAE & UK) with close to 50 brands and 4500+ internet restaurants has been built on The Rebel Operating System.While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.5f2a659c43dbDescription – Assistant Manager (Training)Department: Training / L&DLocation:MumbaiReports To: Manager – TrainingTravel: Required (kitchen visits & on-site training)Role OverviewThe Assistant Manager – Training will support the end-to-end training function by developing training content, checklists, and PPTs, delivering training sessions, and conducting field/kitchen visits to ensure operational and hygiene standards. The role focuses on building team capability and maintaining consistent service quality.Key ResponsibilitiesTraining Development & Content- Create and update training manuals, SOPs, checklists, assessments, and job aids.- Develop PPTs and visual training materials aligned with brand standards.Training Delivery- Conduct classroom, virtual, and on-job training sessions for new and existing staff.- Facilitate modules on operations, hygiene, product knowledge, and customer service.Field Visits & Operational Support- Perform regular kitchen/store visits to assess training needs and operational gaps.- Provide on-ground coaching; ensure SOPs and hygiene standards are met.Coordination & Reporting- Coordinate training schedules with HR and Operations.- Maintain training records, feedback, attendance, and monthly reports.Skills & Competencies- Content writing & instructional design skills- Proficient in MS PowerPoint, Word & Excel- Excellent communication & presentation skills- Understanding of kitchen/F&B operations (preferred)- Willingness to travel and work on-fieldQualification & Experience- Bachelor’s degree.- 2–4 years’ experience in training.

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