Associate / sr. associate - ecommerce operations

3 weeks ago

Gurgaon, India Wholsum Foods Full time

JD: Associate / Sr. Associate - Ecommerce OperationsWHAT WE DO AND WHO WE AREJoin the dynamic team at Wholsum Foods and be part of an extraordinary movement Our mission is simple: to change the world's eats. With brands like Slurrp Farm and Mille, we offer healthy and delicious alternatives to the junk food epidemic. It’s time to rediscover the nutritious traditions of our ancestors and embrace the power of millets like Ragi, Jowar, Bajra, and Foxtail Millet.Led by founders Shauravi Malik and Meghana Narayan, we are food enthusiasts, entrepreneurs, and mothers committed to making a difference. We're expanding globally and seeking talented individuals who thrive in a collaborative, innovative, and high-growth environment. Join us and embark on a rewarding journey where you can grow professionally while having a blastAt Wholsum Foods, our team is our greatest asset. Our core values—Relationship First, Dependable, Passionate, and Growth Mindset - shape the way we work and support each other. We take pride in being an equal opportunity workplace that embraces individuals from all backgrounds.We are also Great Place to Work Certified.WHAT WILL YOU DO AT WHOLSUM FOODS?As a Revenue Operations Associate, you will play a critical role in ensuring smooth, accurate, and timely operations across our marketplaces and D2 C channels. You will manage daily operational checks, monitor SKU availability, support financial controls, and ensure data accuracy across revenue touchpoints. Your work will directly impact fill rates, dispatch efficiency, turnaround times, and operational accuracy.Key Responsibilities:- Manage daily PO - PO checks, coordinate dispatches, and ensure timely execution with internal and external stakeholders.- Monitor daily SKU availability, highlight gaps, and drive follow-ups for replenishment.- Track projections vs consumption weekly and support inventory alignment.- Assist with finance checks including provisions, invoices, returns, and RTVs.- Ensure error-free operational data, highlighting discrepancies and enabling timely resolution.- Coordinate closely with Marketplace Ops, Warehousing, Finance, and D2 C teams to ensure accurate execution.Qualifications:- 2-3 years of experience in Operations / Revenue Ops / E-commerce Ops.- Strong working knowledge of Excel / Google Sheets.- Highly detail-oriented, structured, and organized in approach.- Strong coordination skills and ability to work under fast-paced timelines.- Must be open to working from the Gurgaon office (Work from Office role).WHAT WILL YOU GET?- Exposure to core D2 C and marketplace operations in a high-growth FMCG/D2 C environment.- Ownership of critical revenue-impacting processes.- A collaborative work culture focused on learning, growth, and continuous improvement.- Opportunity to work closely with cross-functional teams and contribute to bottom-line outcomes.Location: GurgaonWorking Days: 5days (4 days WFO + 1 day WFH)Start Date: Immediate availability preferredWholsum Foods is an equal opportunity employer and values diversity in its workforce.

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