
Program Director
3 weeks ago
Role Overview
The Program Director – Implementation Services will lead enterprise-wide implementation programs across global clients. This senior leadership role requires strong delivery governance, client engagement at CXO level, and driving adoption of AI-driven workflows at scale.
Key Responsibilities
• Own end-to-end delivery of large-scale programs.
• Define program structures, delivery roadmaps, and governance frameworks.
• Engage with CXO stakeholders and act as a trusted advisor.
• Drive adoption of AI Agents, Agentic Workflows, and enterprise automation.
• Lead and mentor delivery managers, technical teams, and consultants.
• Ensure KPIs (on-time go-lives, SLA adherence, adoption metrics) are met.
• Influence product roadmap with client feedback and implementation insights.
Qualifications & Experience
• 10+ years in program management, software delivery, or enterprise implementations.
• Proven success delivering complex digital transformation programs at scale.
• Deep knowledge of SaaS platforms, low-code, workflow automation (iPaaS), data integration, and AI-driven solutions.
• Exceptional stakeholder management with experience engaging CXOs.
• Strong leadership in managing large, cross-functional teams.
Why Join Us
• Shape delivery frameworks for a cutting-edge SaaS startup.
• Drive high-impact AI-driven transformation programs.
• Collaborate with seasoned SaaS leaders and enterprise clients.
• Competitive compensation and leadership growth opportunities.
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