Call Center Executive

3 weeks ago


Aluva, India Ajmal Bismi Enterprise Full time
  • Answer incoming customer phone calls and take appropriate action for each call
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company
  • Attend mandatory training sessions to stay updated on product or company policy changes
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
  • Input data into the company computer platform to keep each customer record updated

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Ability to commute/relocate:

  • Aluva, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Technical support: 1 year (Preferred)
  • tele sales: 1 year (Preferred)
  • total work: 1 year (Preferred)

Language:

  • Hindi (Preferred)

Work Location: In person



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