Senior Barista

4 weeks ago

Bangalore, India Coffee Mechanics Full time

A barista plays a crucial role in a coffee shop or café, responsible for preparing and serving a variety of coffee beverages and other related tasks. The specific duties and responsibilities of a barista can vary depending on the establishment, but here is a general barista job description:

Job Title: Barista

Job Overview:

A barista is responsible for crafting high-quality coffee and espresso beverages while providing excellent customer service. They ensure that the coffee shop maintains a clean and organized environment and may also handle cash registers and food preparation.

Key Responsibilities:

Coffee Preparation:

  • Expertly prepare coffee and espresso beverages according to established recipes and customer preferences.
  • Grind coffee beans and calibrate espresso machines for optimal extraction.
  • Steam and froth milk to create lattes, cappuccinos, and other specialty drinks.
  • Monitor brewing equipment and adjust as needed to maintain quality.

Customer Service:

  • Greet customers with a friendly and welcoming attitude.
  • Take customer orders, answer questions about the menu, and provide recommendations.
  • Handle customer complaints or concerns professionally and promptly.
  • Ensure a positive customer experience by providing excellent service.

Cash Handling:

  • Operate cash registers and handle customer payments accurately.
  • Process transactions, provide change, and issue receipts.
  • Maintain a clean and organized cash register area. Food Preparation:
  • Prepare and serve food items such as pastries, sandwiches, and snacks.
  • Ensure that food items are fresh and displayed attractively.

Cleaning and Maintenance:

  • Keep the coffee shop and workstations clean and tidy.
  • Regularly clean and maintain coffee machines, grinders, and other equipment.
  • Restock coffee beans, milk, and other supplies as needed.

Inventory Management:

  • Monitor inventory levels of coffee beans, syrups, and other supplies.
  • Place orders for replenishing supplies in a timely manner.

Adherence to Health and Safety Standards:

  • Follow food safety and hygiene guidelines to ensure a safe working environment.
  • Dispose of waste and used coffee grounds properly.

Teamwork:

  • Collaborate with coworkers to ensure efficient operation of the coffee shop.
  • Train and mentor new baristas as needed.

Qualifications:

  • High school diploma or equivalent (some coffee shops may require additional certifications).
  • Previous barista or customer service experience is a plus.
  • Knowledge of coffee brewing methods and equipment.
  • Knowledge of Speciality coffee
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and cleanliness.
  • Physical stamina for standing and moving for extended periods.
  • Flexibility to work weekends, holidays, and varying shifts.

It's essential for baristas to be passionate about coffee and committed to delivering a great customer experience

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