Assistant Manager
3 weeks ago
Department: Contact Center Location: Secunderabad Reports To: Head of Contact Center Industry: Healthcare Experience Required: 6+ Years Compensation: ₹10 – 12 Lakhs Per Annum (Based on relevant experience) Position Summary We are seeking a highly experienced and results-oriented Assistant Manager – Call Center Sales to support and lead a high-performing sales team at Ferty 9. In this role, you will assist the Call Center Sales Manager in driving revenue growth, achieving performance targets, and delivering exceptional patient experience. You will oversee daily sales operations, coach agents, ensure compliance with scripts and processes, and analyze KPIs to enhance productivity and sales conversions. As a leader within Telangana and Andhra Pradesh’s premier fertility brand, you will contribute significantly to enhancing patient engagement, brand reputation, and operational excellence. Key Responsibilities Assist in managing day-to-day operations of the call center sales team, ensuring workflow efficiency and agent productivity. Supervise, mentor, and motivate sales agents to achieve individual and team sales targets. Monitor real-time dashboards and performance metrics, taking corrective actions when needed. Analyze call metrics, conversion rates, and other KPIs to identify trends and improve performance. Collaborate with HR and Training teams to support onboarding and development of new agents. Provide regular coaching, feedback, and performance evaluations to team members. Ensure adherence to sales scripts, quality standards, and compliance regulations. Handle escalated customer issues and ensure timely and satisfactory resolution. Support the Sales Manager in planning and executing strategic sales campaigns and initiatives. Assist with scheduling, shift planning, and managing workforce availability. Education & Experience Bachelor’s degree in Business, Sales, Marketing, Communications, or a related field (preferred). Minimum 4+ years of experience in a call center sales environment. Minimum 2+ years in a leadership, Team Lead, or supervisory role within a call center. Skills & Competencies Strong leadership and team management capabilities. Proven ability to coach and motivate sales teams. Familiarity with inbound/outbound sales strategies and KPIs (e.G., conversion rate, call quality). Excellent verbal and written communication skills. High emotional intelligence, problem-solving, and conflict resolution skills. Proficiency in call center technologies (e.G., dialer systems, CRM tools). Ability to thrive in a fast-paced, target-driven environment. Preferred Qualifications Experience in a regulated industry (e.G., healthcare, finance, insurance). Knowledge of compliance requirements and standards. Fluency in English & Telugu (mandatory). Why Join Us? Opportunity to contribute to a leading fertility healthcare brand. Dynamic work environment with growth and leadership opportunities. Play a key role in enhancing patient trust and sales excellence. Ferty 9 – Empowering Families, Inspiring Hope
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Assistant Manager
7 days ago
Hyderabad, Telangana, India HYATT Hotels Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOrganization- Hyatt HyderabadSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a...
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Assistant Manager
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Hyderabad, Telangana, India Gen Z Ignite Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Assistant Manager located in Hyderabad. The Assistant Manager will be responsible for overseeing daily operations, managing staff, ensuring that operations and procedures are followed efficiently, and maintaining a productive work environment....
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Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...
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Assistant Manager
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Hyderabad, Telangana, India HighRadius Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAssistant Manager, Record to Report (R2R)We're looking for a sharp and proactive Assistant Manager, Record to Report (R2R) to join our finance team. In this role, you'll be key in maintaining the accuracy and integrity of our financial records and supporting a range of accounting functions. You'll need a strong eye for detail and the ability to work...
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Hyderabad, Telangana, India 6dd423f6-800c-403e-ac08-371d94d0aa68 Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionSeating World - India is a furniture company headquartered in Kilpauk, Chennai, Tamil Nadu. Known for its commitment to quality and customer satisfaction, Seating World specializes in providing high-quality furniture solutions tailored to meet diverse client needs. The company values innovation and craftsmanship, establishing a strong...
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Assistant Manager
7 days ago
Hyderabad, Telangana, India Marctory Full time ₹ 80,000 - ₹ 25,00,000 per yearWe are looking for a proactive and detail-oriented Assistant Manager to support the day-to-day operations of the [Department]. The role involves managing teams, coordinating with clients/stakeholders, ensuring smooth execution of processes, and contributing to the achievement of business goals.Key ResponsibilitiesAssist the Manager in planning, organizing,...
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Assistant Manager
6 days ago
hyderabad, India DISHHA STAFFING SERVICES PVT LTD Full timePosition: Assistant Manager/Manager FinanceLocation: HyderabadExperience: 5+ years with CA Inter Or 10+ years with B.ComAbout the Role:We are seeking a highly skilled Finance Professional with expertise in Accounts Payable, Accounts Receivable, Tax Compliance, and General Accounting. The role involves assisting in monthly financial closure, preparation of...
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Assistant Manager
6 days ago
Hyderabad, India Ferty9 Fertility Center Full timeDepartment: Contact Center Location: Secunderabad Reports To: Head of Contact Center Industry: Healthcare Experience Required: 6+ Years Compensation: ₹10 – 12 Lakhs Per Annum (Based on relevant experience) Position Summary We are seeking a highly experienced and results-oriented Assistant Manager – Call Center Sales to support and lead a...
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Assistant Manager
1 week ago
Hyderabad, India Ferty9 Fertility Center Full timeDepartment: Contact Center Location: Secunderabad Reports To: Head of Contact Center Industry: Healthcare Experience Required: 6+ Years Compensation: ₹10 – 12 Lakhs Per Annum (Based on relevant experience) Position Summary We are seeking a highly experienced and results-oriented Assistant Manager – Call Center Sales to support and lead a...
