BPO Call Center Quality Manager

Designation: Customer Care Executive & Support profiles can also apply. Easy & simple process nice to work CTC offered: 12000 to 17000 CTC (Based on the experience) Rotational shift (Female Day Shift) with Rotational Weekly Off Inbound Voice Process. Languages Required: Averg English with Kannada /Telugu/Tamil/Marathi or Malayalam. Qualification...

**Role: Call Center Representative** **Location: Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045** **Open for in person interview on 24th & 25th Aug** Eligibility: **6 months BPO or Travel experience** **Bachelor's Degree or Undergraduate** **Excellent Written and spoken communication, business technical writing** **Willing to work in a...

Who are we?Founded in 2000, [24]7.ai is a global leader in intent-driven Customer Engagement solutions. We are redefining the way companies interact with consumers. We combine Artificial Intelligence with Human Intelligence to substantially improve customer experience. Our clients include more than 250 of the world’s largest and most recognizable brands...

Who are we?Founded in 2000, [24]7.ai is a global leader in intent-driven Customer Engagement solutions. We are redefining the way companies interact with consumers. We combine Artificial Intelligence with Human Intelligence to substantially improve customer experience. Our clients include more than 250 of the world’s largest and most recognizable brands...

Who are we? Founded in 2000, (24)7.ai is a global leader in intent-driven Customer Engagement solutions. We are redefining the way companies interact with consumers. We combine Artificial Intelligence with Human Intelligence to substantially improve customer experience. Our clients include more than 250 of the world’s largest and most recognizable brands...

Priorexperience in Customer Service industry will be an added advantage. - Shouldbe open to work in Night shifts in BPO/ Call Center/ Call Centre - Responsiblefor dealing with Clients Queries JOB FUNCTION:Operations/Customer Service/Telecalling/Backend INDUSTRY:CRM/CallCentres/BPO/ITES/Med.Trans SPECIALIZATION:Voice Process - International BPO...

Hiring for BPO Trainer with 1+ year relevant experience Job Location - Roopena Agrahara Bangalore BPO Trainer Roles and Responsibilities: - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Preparing procedures and policies regarding sales techniques and appropriate agent conduct. -...

**Description** **Supervisor, Operations** Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and...

Job Title: Call Center AgentLocation: Bangalore, IndiaJob Summary: We are seeking a highly motivated and customer-focused Call Center Agent to join our team. The ideal candidate will be responsible for managing inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring excellent service delivery.Key Responsibilities:Customer...

Role:call center salary:20k to 28k Qualification:puc/gradutes language;fluent english Experience: 1 to 3 years in BPO Working days;6 days ,one rotational off immediate joiners **Benefits**: - Provident Fund Schedule: - Morning shift - Weekend availability **Language**: - English (required) Work Location: In person

Job Summary The Call Quality Analyst is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. associate’s demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing,...

Job Title: Call Center AgentLocation: Bangalore, IndiaJob Summary: We are seeking a highly motivated and customer-focused Call Center Agent to join our team. The ideal candidate will be responsible for managing inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring excellent service delivery.Key Responsibilities:Customer...

Job Title: Call Center AgentLocation: Bangalore, IndiaJob Summary: We are seeking a highly motivated and customer-focused Call Center Agent to join our team. The ideal candidate will be responsible for managing inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring excellent service delivery.Key Responsibilities:Customer...

Job Title: Call Center Agent Location: Bangalore, India Job Summary: We are seeking a highly motivated and customer-focused Call Center Agent to join our team. The ideal candidate will be responsible for managing inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring excellent service delivery. Key Responsibilities: ...

Company OverviewVCATCH is renowned for its adherence to Six-Sigma standards and leverages decades of experience in the BPO industry. We offer comprehensive services to a variety of sectors, including Ed-tech, E-commerce, FMCG, Aggregators, and Real Estate Builders. With top-notch technology and infrastructure, our Bangalore-based contact center delivers...

Its an Emergency call center wherein we will be receiving calls from the patients for Ambulance booking: 1) Require CALL CENTER EXECUTIVES for managing Inbound or Outbound emergency calls. 2) Tag the calls based on the Call type in the system. 3) Allocate the Ambulances accordingly based on the location details shared by patient. 4) Coordinate with the...

Greetings for the day!!! WROOTS GLOBAL PVT LTD is a leading Career guidance firm, recruiting manpower for the top MNC's. Currently we have urgent requirements for Senior/Fresher Voice/Semi Voice/Technical Support & Customer Support Process in BPO domain for leading MNC's. Please find the Job description below. If you are interested feel free to call...

Requirement:Should have 1 - 3 years of experience as a Quality Analyst / Quality AuditorIndustry preferred: BPOJob Location Baner, PuneJob Type: WFOWorking: 6 days workingPerk: 4 - 4.5 LPA CTCLanguage: Hindi, English, Tamil, Telugu and KannadaA Call Quality Auditor, also known as a QA analyst, assesses agent performance in a call center to ensure they're...

Who are we?Founded in 2000, (24)7.ai is a global leader in intent-driven Customer Engagement solutions. We are redefining the way companies interact with consumers. We combine Artificial Intelligence with Human Intelligence to substantially improve customer experience. Our clients include more than 250 of the world’s largest and most recognizable brands...

**Job description** The Executive will handle either of the 3 roles or a combination mentioned below as per the department's requirement. Inbound Calls: The executive will receive the calls at the DCS call center and respond to the queries of the distributors or raise tickets as per the severity of the calls. Outbound Calls: Executive will out call...