Voice Chat Process WFH
3 weeks ago
Respond to customer queries in a timely and accurate way via phone email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalities
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Voice Chat Process WFH
3 months ago
Kolkata, India Titan Jet Care Service Limited Full timeWe are looking for a Customer SupportSpecialist to assist our customers with technical problems whenusing our products and services. CustomerSupport Specialist responsibilities include resolving customerqueries recommending solutions and guiding product users throughfeatures and functionalities. To be successful in this role youshould be an excellent...
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Voice Chat Process WFH
2 months ago
Kolkata, India Titan Jet Care Service Limited Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries recommending solutions and guiding product users through features and functionalities. To be successful in this role you should be an...
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Chat Process
5 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Chat Process
6 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Voice Chat Process WFH
1 month ago
kolkata, India Titan Jet Care Service Limited Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries recommending solutions and guiding product users through features and functionalities. To be successful in this role you should be an...
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Voice Chat Process WFH
3 weeks ago
kolkata, India Titan Jet Care Service Limited Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries recommending solutions and guiding product users through features and functionalities. To be successful in this role you should be an...
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Chat Process
5 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Chat Process
5 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Chat Process
5 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Chat Process
6 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Chat Process
5 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Chat Process
5 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Chat Process
5 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Chat Process
6 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Chat Process
5 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Chat Process
6 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Chat Executive
5 months ago
Kolkata, India RealRender3D Full time**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...
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Customer Support Voice Process Representative
4 weeks ago
Kolkata, West Bengal, India 2coms Full timeJob Title:Customer Support Voice Process RepresentativeJob Description:Fluent English Speaker RequiredWe are seeking a highly motivated and skilled Customer Support Voice Process Representative to join our team at 2coms in Kolkata. As a Voice Process Specialist, you will be responsible for communicating and solving customer queries, requests, and complaints...
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International Voice Process
5 months ago
Kolkata, West Bengal, India SRI SAI POWER AND EQUIPMENTS PVT LTD Full time**JD- FK Chat Associate level hiring** This is a Chat Blended Process - 100% Work from Office job. - _**Designation - **_ - Customer Support Associate (CSA). - _**Job Profile - **_ - Customer support advisor will be responsible for customer service and handling online product delivery related enquires from the customer end. Provide and share information...
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Bpo Voice Process
5 months ago
Kolkata, West Bengal, India Teleperformance Full time**Hiring for BPO Voice Process** **TELEPERFORMANCE KOLKATA** **Roles and Responsibilities**: - Provide chat and voice support to international clients, ensuring exceptional customer service. - Maintain excellent communication skills to engage effectively with customers. - Resolve customer queries promptly while maintaining company guidelines. - Document...