Apprentice-IT

With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time. Together, we’re shaping the future and making a meaningful impact on the world. About the Role ● Provide first-line support for desktop PCs, laptops, mobile devices, and peripherals. ● Assist with troubleshooting software, hardware, and network connectivity issues. ● Log, track, and resolve support tickets through the IT service desk system. ● Set up and configure new user accounts, devices, and applications. ● Help with installing, configuring, and upgrading desktop hardware and software. ● Maintain documentation related to IT processes, equipment, and user guides. What You Need ● A degree or coursework in Computer Science, Information Technology, or a related field. ● A strong interest in IT and eagerness to learn and grow. ● Good troubleshooting and problem-solving skills. ● Familiarity with computer hardware and software. ● Strong communication skills to interact with various stakeholders. ● Ability to work effectively both independently and as part of a team. ● Basic knowledge of Asset Management concepts is a plus. We offer competitive benefits to set you up for success in and outside of work. Here’s What We Offer ● Generous PTO Benefits: Enjoy PTO benefit accrual of 18 days per year. ● Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition. ● Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance. ● Conversion Rate: We maintain a high internal conversion rate of our apprentices receiving full-time offers upon completion of their apprenticeship, reflecting our commitment to nurturing talent and providing meaningful career opportunities. Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered. Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. About Innovaccer Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit Check us out on YouTube, Glassdoor, LinkedIn, Instagram, and the Web.