Travel Consultant – Voice

1 day ago

Gurugram, India Suzva Software Technologies Full time

Travel Consultant Voice & Back Office (Airline Ticketing / Hotel Booking / Trip Advisory)

What You'll Do
As a Travel Consultant, you'll be the go-to person for our customers, helping them plan their perfect trips. This role combines both voice-based customer service and essential back-office support. Your responsibilities will include:

Assisting customers with airline ticketing, making changes, and managing reservations.

Facilitating hotel bookings and related accommodations.

Providing expert trip advisory services, offering recommendations and insights to enhance travel experiences.

Handling customer queries and resolving issues efficiently and courteously.

Performing crucial back-office tasks to ensure smooth travel operations.

Who We're Looking For
Graduates with 6+ months of international BPO or travel industry experience.

Freshers with excellent communication skills are highly encouraged to apply

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