Tech@Lilly LCCI Account, Site IT and Productivity Leader
1 month ago
We’re looking for people who are determined to make life better for people around the world.
The purpose of this role is to serve as account leader for LCCI (Lilly Capability Center), LCCI site IT operations and productivity leader for LCCI based in Bengaluru and reporting to LCCI AVP. It will serve as the single point of IT leadership contact for all the LCCI site functions, accountable for all the IT aspects and business needs as IT account leader. It will also be accountable for driving the productivity agenda for LCCI as leader in partnership with the productivity leaders and representatives of the other functions at the site by leveraging automation and pursuing process optimization via elimination and simplification. This role will be part of SLT (Site Lead Team) and will partner closely with the broader and LCCI business functional teams to ensure delivery of the prioritized portfolio for the LCCI and its productivity agenda. It will have some people responsibility.
LCCI Account leader: Serving as strategic business partner and account leader
Establish and foster close partnership with LCCI site functions in understanding their needs, strategizing, and aligning on the approach, determining solution, defining roadmap and timelines to address business needs with meaningful technical interventions. Conduct internal and external research and analysis to support strategic decision-making. Helping the site functional leader identify the areas where they must direct their focus and identifying business value / metrics for success, while revisiting regularly and evaluating progress with robust communication. Collaborate with HR, Finance, Procurement, Legal, and other Site groups like communication team, facility team to ensure alignment of activities related to for LCCI site. Be prepared to establish knowledge sharing with broader global and GBS community around best practices and successes by sharing value metrics. Collaborate with site functional leadership to ensure prioritization and alignment of site level initiatives, investments, resource allocations, quality, and other engagements. Manage stakeholder expectations. Ensuring the projects/programs are implemented and deployed successfully, and the service levels are met for LCCI by working seamlessly with global and regional IT teams. Incorporating and managing the OCM plan's execution for all site projects. Responsible for owning and managing any issues and concerns for the LCCI site with other teams and following it through to the resolution.Oversight of LCCI site IT operations
Accountable for providing close oversight on all aspects of the site IT operations for LCCI and managing the site IT team. Accountable for people management, development, and their performance to build a highly cohesive, high integrity and high-performance team. Understanding the IT infrastructure current and future support needs for the site and taking appropriate measures in proactively providing the solutions. Proactively looking at ways to enhance the experience of the site users with meaningful, well researched and effective interventions including problem management. Manage communication and providing robust oversight during major technical issues and participating in IRT (Incident Response Teams). Collaborating and partnering closely with other site teams as needed to influence, shape, and align on the most efficient and effective IT solution for the site in alignment with global standards. Manage local vendors, site IT budget and site portfolio. Assist with site audit by partnering with other site teams on planning, preparation, execution and follow-ups. Implementing and maintaining robust security measures to protect the organization's IT infrastructure from cyber threats and ensuring compliance with relevant regulations and standards.Productivity Leader for LCCI
Accountable for leading and driving the productivity agenda for LCCI site in close collaboration and partnership with all the site stakeholders. Accountable for strategizing, planning, preparation, and execution of the productivity roadmap for function and broader LCCI by bringing along all the stakeholders at the site. Proactively influencing, shaping, and defining the productivity approach and roadmap by championing overall process optimization via elimination, simplification, and automation using cutting edge technology to enable and achieve the productivity goals for the LCCI site. Proactively researching and seeding ideas and ways for enhancing productivity, conducting workshops, roadshows, and discovery sessions in partnership with other site functions. Identifying inefficient workflows within and cross functionally at LCCI, proposing and implementing ways to address them effectively. Establishing, maintaining, and communicating the productivity scorecard for and for the LCCI site. Collecting, communicating, and sharing the best practices across the LCCI site and within the broader GBS community.Special Projects : Lead or participate in special initiatives and ad-hoc projects as assigned by the SLT, , LCCI site leadership.
Lead/Partner
Exemplify Team Lilly behaviors: Include, Innovate, Accelerate, Deliver in internal and external interactions. Models the innovation and leadership behaviors and operational excellence attributes as defined for LCCI. Participate in forums that share information across components and other Lilly teams and business partners. Constructively challenge teams to reach the best solutions to issues. Create and lead in an environment that encourages open discussions on ideas and issues to achieve a robust outcome on business decisions. Promote a culture that fosters speak-up, innovation and seeks to continually improve operational excellence.Minimum Qualification Requirements:
Post graduate degree from a premier business management school or adequate professional experience to meet above deliverables. 10 years of relevant experience and minimum of 5 years successfully working in and with global/international organizations. Demonstrated leadership skills and effectiveness in the areas of influence, team leadership, articulating and taking a position, negotiation, and conflict resolution. Strong organizational and communication skills with multiple examples of being able to convey complex ideas and thoughts in manners that resulted in definitive directions and results. Knowledge of Finance and Procurement processes, deep vendor management experience. Experience in marketing and brand building, proven ability to highlight the right stories to the right audience to create impact. Experience in process optimization and reimagination via elimination, simplification and IT automation. Should be able to navigate well within an organization and should be able to be a spokesperson for the leadership. Effective team management capabilities.Other Information/Additional Preferences:
Cognitive abilities including verbal reasoning, attention to detail, critical thinking, and analytical ability. Strong interpersonal skills and the ability to be flexible in varying environments and with multiple partners. Highly self-motivated and capable of working in a fully diverse and virtual team. Exceptional team building and relationship building skills. Demonstrated ability to think and operate creatively and strategically. Strong communication skills.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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