Customer Relationship Specialist

3 weeks ago


Noida, India Shree Sai TA Weavinghands Rugs Pvt Ltd Full time

Company Description

Shree Sai T/A Weavinghands Rugs Pvt Ltd is a leading manufacturer and exporter of home furnishings and floor coverings, active globally since 1984. Known for its range of hand-made carpets, rugs, and home furnishings, the company strives for top-notch quality and innovative designs. Founded by Mr. Nirmal & Mrs. Ila Jain, the company champions women empowerment and adheres to ethical standards, holding certifications such as Rugmark, Care & Fair, and Good Weave to combat child labor in the industry.

Role Description

This is a full-time, on-site role for a Customer Relationship Specialist, located in Noida. The Customer Relationship Specialist will be responsible for handling customer inquiries and complaints, ensuring customer satisfaction, providing exceptional customer support, and maintaining effective communication with clients. The role involves analyzing customer feedback and working closely with various departments to improve customer service and resolve issues efficiently.

Qualifications

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Excellent Communication skills
  • Strong Analytical skills to assess and improve customer interactions
  • Ability to handle and resolve customer complaints effectively
  • Proficiency in working with CRM software is a plus
  • Bachelor's degree in Business, Marketing, or a related field is preferred

Skills Required

Strong communication & interpersonal skills.

Professional email drafting & documentation.

Presentation skills.



  • Noida, Uttar Pradesh, India Shree Sai TA Weavinghands Rugs Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionShree Sai T/A Weavinghands Rugs Pvt Ltd is a leading manufacturer and exporter of home furnishings and floor coverings, active globally since 1984. Known for its range of hand-made carpets, rugs, and home furnishings, the company strives for top-notch quality and innovative designs. Founded by Mr. Nirmal & Mrs. Ila Jain, the company...


  • Noida, India MY NONU Full time

    Company Description Experience a transformative online presence with Our dedicated team is here to assist you in dominating the social media landscape and establishing a powerful brand identity. As an IT company based in Meerut, we also offer complimentary grocery delivery services. Uncover high-quality products at affordable prices with us, enabling you to...


  • Noida, Uttar Pradesh, India MY NONU Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionExperience a transformative online presence with Our dedicated team is here to assist you in dominating the social media landscape and establishing a powerful brand identity. As an IT company based in Meerut, we also offer complimentary grocery delivery services. Uncover high-quality products at affordable prices with us, enabling you to...


  • Noida, Uttar Pradesh, India TGM SERVICES Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Magic BillionWe set up Magic Billion ) - a global talent management company - with the objective of supporting global businesses with their talent needs by providing targeted and skilled talent from India (across the spectrum from blue to white collar jobs).As a 360-degree talent management company, we do the following:• Generate demand for Indian...


  • Noida, India Thunder Tails Full time

    Company DescriptionThunder Tails is a dynamic e-commerce pet brand , specializing in dog clothing and accessoriesRole DescriptionThis is a full-time on-site role for a Customer Relations Specialist located in Noida. The Customer Relations Specialist will be responsible for managing customer retention and satisfaction, addressing customer support requests,...


  • Noida, India HouseEazy Full time

    We are looking for an AM/ Manager – CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues. Strategize & achieve the collection targets A bachelors degree with a minimum...


  • Noida, India HouseEazy Full time

    We are looking for an AM/ Manager – CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues.Role & responsibilities- Timely closure of agreements for buyers and sellers...


  • Noida, India HouseEazy Full time

    We are looking for an AM/ Manager – CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues.Role & responsibilities- Timely closure of agreements for buyers and sellers...


  • Noida, India Thunder Tails Full time

    Company DescriptionThunder Tails is a dynamic e-commerce pet brand , specializing in dog clothing and accessoriesRole DescriptionThis is a full-time on-site role for a Customer Relations Specialist located in Noida. The Customer Relations Specialist will be responsible for managing customer retention and satisfaction, addressing customer support requests,...


  • Noida, India HouseEazy Full time

    We are looking for an AM/ Manager – CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues. Role & responsibilities - Timely closure of agreements for buyers and sellers...