Deskside support l1
1 week ago
Position: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2 B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of Work- Maintain daily IT operations in Customer-owned locationsto serve users’ IT needs.- Provide hands & feet support for Servers or Networking activities as required the specified location/facilities- Support manufacturing-related IT equipmentand applications as per SOP provided.- Assist the remote party with resolution by performing physicalactivity under direction(e.g. Customer Network Team).- Assistance with hardware break/fixes and vendor management (coordinating and ensuring service delivery)- Installation, Move, Add, and Change (IMAC) of Customer IT Assets- VIP Support - generally involves providing tailored and proactive IT support to the VIP targeted and ensuringthey feel comfortable with the audio-visual equipment and peripherals being used.- Support conference rooms, telepresence, network, internet, and voice servicesand equipment (ex: audio/video, networking, and unified communications)- Management of non-PC IT equipment - maintain asset lists for non-PC devices,such as servers, printers, and phones. Respond to customers’ requests for updates under the instructions and guidance of BH.- Provide assistance in the purchase of non-PC IT equipment, including products and consumables related to IT. Receive goods using customer sourcing systems and following customer business policy & procedures.- Support for non-PC IT equipment, such as scanners and printers, includes on-site triage and resolution recommendations. customerwill provide specifictraining and instruction if needed.- Mobile Phone Support — Triage, asset Management, Configuration and Support as required.- Support for special events (Internal and External), recurring meetings, or afterhours will be required on T&M chargeable basis- Be responsible for H&Easpects, collaborate with Desktop relatedinfrastructure projects, OT networks, security and other systems under the guidance of end customer technical teams.- The ability to speak English and the local language(basic).Key responsibilities of the Engineer- Responds to and diagnoses complex hardware, softwareand network incidents under general supervision.- Prioritize and resolve customerand other team issues as soon as possible.- Ensure that incidents and requests are handled accordingto customer Priority Metrics. As needed, escalate tickets.- Comply with all IT service processes, procedures, and work instructions set by Customer, including its Code of Conduct and core values.- Participates activelyin projects as assigned.- Perform Over Time duties when necessary(Pre-approved by Customer Team Leader)
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Deskside Support L1
1 week ago
Chennai, India Sharp Brains Full timeDeskside Support - L1 Suppor Working Hours: Business Working Hours (On-Site) Contract Duration: 01 - Year Contract Type: B2B - Freelancing Compensation: $ 25 Per Day Location: Chennai, Tamil Nadu, India Maintain daily IT operations in Customer-owned locationsto serve users’ IT needs. Provide hands & feet support for Servers or Networking activities as...
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Deskside Support L1
7 days ago
Chennai, India Sharp Brains Full timePosition: Deskside Support - L1 Suppor Working Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...
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Deskside support l1
1 week ago
Chennai, India Sharp Brains Full timePosition: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2 B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...
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Deskside Support L1
1 week ago
Chennai, India Sharp Brains Full timePosition: Deskside Support - L1 Suppor Working Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or...
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Deskside support l1
3 days ago
Chennai, India Sharp Brains Full timePosition: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2 B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...
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Deskside Support L1
2 weeks ago
Chennai, India Sharp Brains Full timePosition: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...
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Deskside Support L1
2 weeks ago
Chennai, India Sharp Brains Full timePosition: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...
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Deskside Support L1
2 weeks ago
Chennai, India Sharp Brains Full timePosition: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...
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Deskside Support L1
2 weeks ago
Chennai, India Sharp Brains Full timePosition: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...
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Deskside Support L1
2 weeks ago
Chennai, India Sharp Brains Full timePosition: Deskside Support - L1 Suppor Working Hours: Business Working Hours (On-Site) Contract Duration: 01 - Year Contract Type: B2B - Freelancing Compensation: $ 25 Per Day Location: Chennai, Tamil Nadu, India Scope of Work Maintain daily IT operations in Customer-owned locationsto serve users’ IT needs. Provide hands & feet support for Servers or...
