Deskside Support L1

1 week ago

Chennai, India Sharp Brains Full time

Deskside Support - L1 Suppor Working Hours: Business Working Hours (On-Site) Contract Duration: 01 - Year Contract Type: B2B - Freelancing Compensation: $ 25 Per Day Location: Chennai, Tamil Nadu, India Maintain daily IT operations in Customer-owned locationsto serve users’ IT needs. Provide hands & feet support for Servers or Networking activities as required the specified location/facilities Support manufacturing-related IT equipmentand applications as per SOP provided. Assist the remote party with resolution by performing physicalactivity under direction(e.g. Customer Network Team). Assistance with hardware break/fixes and vendor management (coordinating and ensuring service delivery) Installation, Move,Add, and Change (IMAC) of Customer IT Assets VIP Support - generally involves providing tailored and proactive IT support to the VIP targeted and ensuringthey feel comfortable with the audio-visual equipment and peripherals being used. Support conference rooms, telepresence, network, internet, and voice servicesand equipment (ex: audio/video, networking, and unified communications) Management of non-PC IT equipment - maintain asset lists for non-PC devices,such as servers, printers, and phones. Provide assistance in the purchase of non-PC IT equipment, including products and consumables related to IT. Receive goods using customer sourcing systems and following customer business policy & procedures. Support for non-PC IT equipment, such as scanners and printers, includes on-site triage and resolution recommendations. Mobile Phone Support — Triage, asset Management, Configuration and Support as required. Support for special events (Internal and External), recurring meetings, or afterhours will be required on T&M chargeable basis Be responsible for H&Easpects, collaborate with Desktop relatedinfrastructure projects, OT networks, security and other systems under the guidance of end customer technical teams. The ability to speak English and the local language(basic). Key responsibilities of the Engineer Responds to and diagnoses complex hardware, softwareand network incidents under general supervision. Prioritize and resolve customerand other team issues as soon as possible. Participates activelyin projects as assigned. Perform Over Time duties when necessary(Pre-approved by CustomerTeam Leader)

  • Deskside Support L1

    2 weeks ago

    Chennai, India Sharp Brains Full time

    Position: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...

  • Deskside Support L1

    2 weeks ago

    Chennai, India Sharp Brains Full time

    Position: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...

  • Deskside Support L1

    2 weeks ago

    Chennai, India Sharp Brains Full time

    Position: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...

  • Deskside Support L1

    2 weeks ago

    Chennai, India Sharp Brains Full time

    Position: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...

  • Deskside Support L1

    1 week ago

    Chennai, India Sharp Brains Full time

    Position: Deskside Support - L1 Suppor Working Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or...

  • Deskside support l1

    3 days ago

    Chennai, India Sharp Brains Full time

    Position: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2 B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...

  • Deskside support l1

    1 week ago

    Chennai, India Sharp Brains Full time

    Position: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2 B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...

  • Deskside Support L1

    7 days ago

    Chennai, India Sharp Brains Full time

    Position: Deskside Support - L1 Suppor Working Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...

  • Deskside Support L1

    2 weeks ago

    Chennai, India Sharp Brains Full time

    Position: Deskside Support - L1 Suppor Working Hours: Business Working Hours (On-Site) Contract Duration: 01 - Year Contract Type: B2B - Freelancing Compensation: $ 25 Per Day Location: Chennai, Tamil Nadu, India Scope of Work Maintain daily IT operations in Customer-owned locationsto serve users’ IT needs. Provide hands & feet support for Servers or...

  • Deskside Support L1

    2 weeks ago

    Chennai, India Sharp Brains Full time

    Position: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of Work- Maintain daily IT operations in Customer-owned locationsto serve users’ IT needs.- Provide hands & feet support for Servers or...