ERP Functional Consultant

7 days ago

Ahmedabad, India Sigzen Technologies Solutions Private Limited Full time

ERP Functional Consultant
Education: MBA, BBA and M.Com or equivalent.

About Us: Sigzen Technologies Pvt. Ltd., founded in 2015 and based in Ahmedabad, specializes in providing tailored ERPNext services and comprehensive business solutions. Our expertise spans Sales Force Automation (SFA), WhatsApp CRM, and customized ERP solutions for various industries. We are committed to delivering robust and innovative solutions that enhance operational efficiency and drive client satisfaction. With a technically sound team, we ensure agility, commitment, and reliability in all our projects, helping businesses achieve their goals and thrive in a competitive landscape. Our client-centric approach fosters long-term partnerships and measurable results.

Job Description:

  • Work closely with business stakeholders to understand their needs, objectives, and challenges.
  • Draw out, document, and analyze business requirements, processes, and workflows.
  • Translate business requirements into clear, concise functional specifications using ERP Experience (Ideally ERPNext) for technical teams.
  • Must have prepared ERPNext demonstration using ERPNext for various business domains on client requirements.
  • Create detailed documentation including business requirements, process flows, use cases, and user stories.
  • Maintain accurate and up-to-date project documentation throughout the project lifecycle.
  • Participate in system testing, user acceptance testing, and implemented solution validation.
  • Ensure that delivered solutions meet the specified requirements and are of high quality.
  • Identify areas for process optimization and efficiency enhancement.
  • Recommend process improvements and assist in their implementation.
  • Client Support: Offer ongoing support to clients, addressing any issues and ensuring satisfaction.

Skills Required

  • Must have good knowledge of ERPNext modules like Sales, Purchase, CRM, Inventory, Manufacturing, Marketing, Accounting, Website & eCommerce, PoS, Quality, Helpdesk, HRMS, and many more.
  • FRD, Technical Manual, User Manual, Story Points.
  • Strong analysis and functional knowledge.
  • Have the box problem-solving skills.
  • Good communication to convert clients' problems into system implementation.
  • Strong communication and interpersonal skills to interact with senior-level management regarding implementing changes.
  • Sound knowledge and expertise in evaluating the implications of changes.
  • Competence in writing reports and making presentations to highlight the effect of changes you made.
  • The consultant should be able to configure, customize, and deploy the ERPNext software based on the client's needs.
  • The consultant must provide training to the client's employees on ERPNext's best practices as well as customized ERPNext module training to ensure they can use the software effectively.
  • The consultant should provide ongoing support to the client, including bug identification, user mistake identification, and troubleshooting.

Job Type: Full-time

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