Front Office Manager
2 weeks ago
Job Title: Front Office Manager
Job Summary: We are seeking an experienced and dynamic Front Office Manager to oversee our front desk operations and ensure exceptional guest service. The Front Office Manager will lead a team of receptionists and administrative staff, manage reservations, handle guest inquiries and complaints, and maintain a smooth and efficient check-in and check-out process. The ideal candidate will have excellent leadership skills, a strong understanding of hotel operations, and a passion for delivering outstanding customer service.
Responsibilities:
- Team Leadership: Supervise, train, and motivate front desk staff to deliver excellent customer service.
- Guest Relations: Ensure prompt and courteous handling of all guest inquiries, requests, and complaints.
- Reservations Management: Oversee reservation systems and ensure accuracy in bookings, cancellations, and modifications.
- Check-in and Check-out: Maintain efficient check-in and check-out procedures to minimize wait times and ensure guest satisfaction.
- Financial Management: Monitor and manage front office budget, including petty cash, billing, and credit card transactions.
- Front Desk Operations: Ensure the front desk area is clean, organized, and presentable at all times.
- Safety and Security: Implement and enforce hotel security policies and procedures to ensure the safety of guests and staff.
- Training and Development: Conduct regular training sessions for front office staff to improve their skills and knowledge.
- Collaboration: Coordinate with other departments, including housekeeping and maintenance, to ensure seamless guest experiences.
- Reporting: Prepare daily, weekly, and monthly reports on front office operations and guest feedback.
Requirements:
- Bachelor’s degree in Hospitality Management or related field preferred.
- Proven experience as a Front Office Manager or similar role in the hospitality industry.
- Excellent leadership and communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in hotel management software (e.g., Opera, Fidelio).
- Ability to work flexible hours, including nights, weekends, and holidays.
- Knowledge of safety and security protocols in the hotel industry.
- Customer-focused mindset with a passion for delivering exceptional service.
Benefits:
- Competitive salary based on experience.
- Health insurance and retirement plans.
- Paid time off and vacation benefits.
- Opportunities for career advancement and professional development.
- Employee discounts on hotel services and amenities.
Join our team and be part of an exciting hospitality environment where your skills and dedication will be valued and rewarded.
-
Front Office Supervisor
4 weeks ago
Jaipur, Rajasthan, India HOTEL CLARKS AMER,JAIPUR Full timeA front office supervisor is a key member of the hospitality industry. They are tasked with managing the front desk and ensuring the smooth operations of the hotel or resort. The role requires excellent communication and organizational skills, as well as the ability to work well under pressure. The front office supervisor is responsible for overseeing the...
-
Front Office Associate
1 month ago
Jaipur, Rajasthan, India Hilton Full timeFront Office Associate A Front Office Associate provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Associate, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...
-
Front Office Assistant
4 weeks ago
Jaipur, Rajasthan, India FOOD ALLIANCE Full timeRespond to inquiries from learners and other visitors and inform them about the companys training services. - Respond quickly and efficiently to learners complaints or concerns, ensuring resolution or escalation as required. - As required, offer support and assistance to other departments. Required Key Skills - Demonstrated proficiency in a front desk or...
-
Front Office Executive
4 weeks ago
Mansarovar, Jaipur, Rajasthan, India CAMBRIDGE COURT GROUP Full timeFront Office Assistant Responsibilities: - Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic inquiries and sorting...
-
Front Office Supervisor
4 weeks ago
Jaipur, Rajasthan, India FOOD ALLIANCE Full timeGuests: Greet and direct guests, manage check-ins and check-outs, and provide assistance. - Customer service: Ensure that all customer service standards are met and that all guests have a positive experience. - Information: Offer assistance to the individual needs and requests of all guests. Provide information pertaining to available services and facilities...
-
Front Office Counsellor and Computer Teacher
1 month ago
Jaipur, Rajasthan, India BDS Consultancy Full timeJob Summary: The Front Office Staff serves as the initial point of contact for visitors, parents, and staff members. This role is crucial in ensuring smooth operation of the administrative functions within the organization. The Front Office Staff is responsible for managing incoming calls, scheduling appointments, handling inquiries, and providing general...
-
Front Office Executive
4 weeks ago
Jaipur, Rajasthan, India JMD CONSULTANT PVT LTD Full timeGreet and welcome guests, Handle complaints and specific customers requests. Monitor office supplies Ensure proper mail distribution. Prepare and manage outgoing mail, Keep updated records and files. Answer questions and address complaints. Monitor office expenses and costs. Promoting the brand. Keeping front desk tidy and presentable with all...
-
Front Office
4 weeks ago
Jodhpur District, Rajasthan, India The Hosteller Full timeWe are looking for **"freshers as well as experienced (1-3 years) front desk professionals" **to help the company operate its chain of hotels/hostels (in south India) effectively. He/she will be entrusted to effectively manage a 20-30 key hotel to oversee multiple facets of hotel operations such as staffing, hiring, guest experience, day to day operations,...
-
Front Office Ambassador
1 week ago
Jaipur, Rajasthan, India AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Front Office Receptionist
7 days ago
Jaipur, Rajasthan, India Narain Niwas Hotel Full timeAs a Front Office Receptionist, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! Responsibilities: - Consistently offer exceptional, friendly and engaging service - Ensure the best selection for the guest and ensure revenue is maximized through up-selling - Recommend property facilities and assist...
-
Front Desk Receptionist
1 day ago
Pratap Nagar, Jaipur, Rajasthan, India Steamvidya Educational Hub Private Limited Full time**job profile** **front desk receptionist cum customer service excutive** A front desk receptionist cum customer service executive is a multifaceted role that combines responsibilities of front office management and customer service. This position typically requires excellent communication skills, a friendly demeanor, and the ability to handle various...
-
Front Office Executive
7 days ago
Jaipur, Rajasthan, India Marriott International, Inc Full time**Job Number** 24082684 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Jaipur, Jai Singh Highway, Jaipur, Rajasthan, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our jobs aren't just about giving guests a smooth check-in and check-out....
-
Front Office Executive
2 days ago
Jaipur, Rajasthan, India NAQ Global Private limited Full timeJob Description: - Managing the office premises and taking care of cleanliness. - Keep updated records and files. Dealing with inquiries or needs from the visitors and employees. - Greet and welcome guests. Monitoring the use of devices and office supplies within the workplace and placing orders when necessary - Answering and forwarding phone calls, and...
-
Front Desk Receptionist
7 days ago
Shyam Nagar, Jaipur, Rajasthan, India Braintech Education & placement Services Pvt. Ltd Full timeJob brief We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. What does a Receptionist do? As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will...
-
Front Desk Receptionist
4 weeks ago
Jaipur, Rajasthan, India Kara's Placements Full timegreeting clients and setting a positive office atmosphere - answering the phone, taking messages and redirecting calls to respective offices - organising and maintaining files and records and updating them when necessary - creating and maintaining updated documents and spreadsheets - overseeing the sorting and distribution of incoming mails - preparing...
-
Back Office Executive
2 days ago
Jaipur, Rajasthan, India Soni International Jewelry Manufacturing Company Full timeJob Description: - Gathering and processing research data. - Assisting the Front Office team.. - Assisting and supporting management. - Bachelor’s degree in business administration or similar field. - Previous work experience as an Office Executive. - Excellent organizational skills. - Knowledge of computer operating systems and MS Office software. -...
-
Front Office Assistant
1 month ago
Jaipur, Rajasthan, India Unique Power Technologies Full time**Equal (Unique Power Technologies) is a leading manufacturer. **Formed in 2001, Unique Power Technologies is one of the pioneers in the weighing mechanism industry. With an industry experience of more than 21 years, its brand Equal has created a niche for itself in the digital weighing scale industry as a symbol of Trust & Quality. **Location -...
-
Front Office Assistant
4 weeks ago
Jodhpur, Rajasthan, India Suncity Distributors Full timeThis job includes office work; paper filing and customer data entry. The timings will be 10 AM to 7 PM. Sundays are holiday. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹13,000.00 per month **Benefits**: - Commuter assistance Schedule: - Fixed shift **Education**: - Higher Secondary(12th Pass)...
-
Back Office Executive
1 month ago
Vaishali Nagar, Jaipur, Rajasthan, India supportsoft technologies Full timeBack office executives provide administrative and managerial support for the staff working in the front office of a company. Back office executives do not interact directly with clients but work behind the scenes to ensure the smooth running of the company. They perform key administrative duties as well as research, data analysis, and accounting...
-
Back Office Executive and Sales
7 days ago
Mansarovar, Jaipur, Rajasthan, India India studies Full timeSales coordination ,Support management, Generating reports,Assisting the front office team Work with other team members to ensure customer satisfaction Prepare sales contracts and keep track of sales activities **Job Type**: फ़ुल-टाइम **Salary**: ₹8,000.00 per month **Benefits**: - मोबाइल फ़ोन के बिलों...