Director of Sales Operations

4 weeks ago

Delhi, India OPSWAT Full time

Protecting the World's Critical Infrastructure

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world's critical infrastructure and securing our way of life.

The Position

The Director of Sales Operations & Compliance plays a pivotal role in driving sales efficiency and ensuring regulatory adherence across the Indian market. This role demands a strategic leader who can balance operational excellence with compliance rigor, while navigating the complexities of Indian business regulations and market dynamics.

What You Will Be Doing

Sales Operations

  • Lead and optimize sales operations across India, ensuring alignment with global/regional strategies and local market needs.
  • Develop and implement scalable sales processes, tools, and performance metrics.
  • Oversee sales forecasting, pipeline management, and territory planning.
  • Working with finance and channel partners on accounts receivable and payment.
  • Manage sales incentive programs in compliance with Indian labor laws and tax regulations.
  • Collaborate with cross-functional teams including Marketing, Finance, and Legal to support go-to-market strategies.
  • Ensure effective use of CRM platforms (e.g., Salesforce) and maintain data integrity.
  • Drive continuous improvement initiatives to enhance sales productivity and customer experience.

Compliance

  • Ensure compliance with Indian laws including GST, FCPA, SEBI, and other relevant regulations.
  • Develop and maintain internal controls and audit mechanisms for sales activities.
  • Conduct regular compliance training for sales teams across regions.
  • Liaise with legal counsel and external auditors to manage risk and resolve issues.
  • Monitor regulatory changes and assess their impact on sales operations.
  • Prepare compliance reports for senior leadership and regulatory bodies.

What We Need From You

  • Bachelor's degree in Business, Law or related field.
  • 10+ years of experience in sales operations and compliance, preferably in multinational or tech-driven environments.
  • Strong understanding of Indian regulatory landscape and corporate governance.
  • Experience with CRM systems, data analytics, and sales enablement tools.
  • Comfort in a fast-paced environment with a passion for being consistent and accurate
  • Excellent leadership, communication, and stakeholder management skills.
  • Certifications such as CCEP-I, ISO 37301, or equivalent are a plus.
  • Industry expertise in cybersecurity, cloud, or SaaS preferred

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