.Net Web Applications Support Engineer

3 weeks ago

Mumbai, India People Connect Full time

Location : Powai / Hiranandani

Shift Timing : 24-7 - 5Days Working


Job Description :

- Support the application systems and the technologies associated with the daily operations in a timely manner to manage risk and ensure a reliable and scalable production environment.


- Troubleshoot and provide timely resolution of systems issues regarding data analysis, application setup and configuration, application usage, queries, data changes, and reporting.

- Develop process improvements to support systems in a 24x7 environment effectively and using the tools efficiently.

- Provide application support readiness for changes to the production environment to ensure all changes and processes are properly understood and documented.

- Report Monthly Metrics

What you need to succeed at USA Logistic :

At a minimum, you'll need :

- Bachelor's degree.

- Minimum 3 years of relevant experience as a Software Engineer, with developing/supporting applications on Microsoft technology stack using .Net and SQL Server.

- Working knowledge of application Logging\Monitoring Tools - Kibana, Grafana, New Relic.

- Basic understanding of Event Driven application implementation and messaging tools like Kafka and RabbitMQ.

- Basic understanding of non-Relational databases like SQL, Couchbase, and Elastic Search.

- Working knowledge of various development, debugging, monitoring, and profiling tools to design, develop, deploy, maintain, and improve the software.

- Hands-on experience in proactively monitoring and identifying chronic system/performance issues, performing detailed root cause analysis, and implementing a permanent solution.

- Basic knowledge of application development methodologies and agile processes.


- Good understanding of software development lifecycle, Incident Management, Change Management, and Problem Management processes.

(ref:hirist.tech)

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