F&B Captain

3 days ago

Madurai, India Heritage Madurai Full time

Roles and Responsibilities

  • Ensure smooth functioning of all F&B outlets, including beverage services, banquets, room service, and other events.
  • Handle guest complaints and feedback to improve overall customer satisfaction.
  • Manage inventory levels to minimize wastage and optimize stockroom organization.
  • Supervise team members to maintain high standards of hygiene and cleanliness throughout the hotel.
  • Plan menus according to seasonal trends and dietary requirements.
  • Excellent communication skills for effective guest handling and complaint resolution.

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