Operations Calling Associate in Pune

3 weeks ago

Pune, India Arcatron Mobility Private Limited Full time

As an Operations Calling Associate at Arcatron Mobility Private Limited, you will play a crucial role in ensuring smooth communication with our customers. Your proficiency in English and Hindi, both spoken and written, will be essential in providing top-notch service. If you are a proactive and detail-oriented individual with excellent communication skills, we want you to join our team

Key Responsibilities

  • Conduct outbound calls to customers to address their queries and provide assistance.
  • Maintain accurate records of all customer interactions and feedback.
  • Collaborate with different departments to ensure the timely resolution of customer issues.
  • Assist in updating customer information in the database.
  • Follow up with customers to gather feedback and improve our services.
  • Work closely with the operations team to streamline processes and enhance efficiency.
  • Participate in training sessions to stay updated on product knowledge and communication techniques.

If you are passionate about customer service and are eager to make a positive impact, apply now to be a part of our dynamic team at Arcatron Mobility Private Limited

About Company: Arcatron Mobility Private Limited is creating innovative devices to enhance the lives of the elderly and mobility-impaired individuals. We are dedicated to uniquely addressing unmet needs. Our mission is to 'use technology to empower our consumers to lead a more active and safer lifestyle'.

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